Simform vs. Windstream Managed Network Security

Simform is great with project management, communications and execution. They've been exemplary with customer service in all areas. We had an original version of our app that was created and hosted by another partner that abruptly went out of business. We were left with no support and a pending loss of hosted services. Simform jumped in and moved our code base to their hosted environment and even made substantial improvements to our existing code with no downtime for our customers!

Windstream is a widely available option for VPLS and other connectivity requirements. However, I believe they need to work on providing better notification and support of outages, service, etc. These services are also incredibly expensive, Windstream portrays a worthwhile service to accommodate your check every month, but it falls short. Windstream is available everywhere, but tread carefully when selecting a company that offers similar services.

• Simform delivered our self-serve application, including an MVP, within the agreed timeline.
• Their exceptional expertise and dedication continue to impress as they develop new features and maintain the application.
• The customer success team and project managers at Simform were committed to timely delivery. Despite the time zone differences, they navigated seamlessly, ensuring efficient planning and flawless implementation.

• Market to all types of business needs
• Provide the Service we need
• They are widely available across the US

• There have been times when we thought our projects were to heavily staffed. We informed Simform of this and the issue was corrected immediately.
• One project we thought the Simform team member skill set did not match up with the requirements for the project. We alerted Simform of this and they quickly fixed the situation.

• Narrow down functionality of services
• Provide better support/service for outages
• Communicate more with stakeholders

We evaluated four different agencies and interviewed over 12 engineers as part of our selection process. Alongside Simform, we partnered with another firm that charged nearly double the rate. However, we found no significant difference in the quality or skillsets delivered. Simform stood out for their technical capability, responsiveness, and cost-effectiveness, making them the clear choice.

Windstream was the only option for what we needed. It was available in Wisconsin, Iowa, New York, and Utah for all of our plants needs. It was also a service that has been used for years so we have not searched elsewhere for an alternative option. Many people have heard of Windstream, which gives it crediblity with IT professionals

• Our business can communicate between plants faster than normal
• Our business spends a lot of money
• Management likes how things look with Windstream