Smart Communications SmartCOMM vs. Trengo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SmartCOMM
Score 8.8 out of 10
N/A
Smart Communications in London (an offshoot from Thunderhead) offers customer communications technology. Smart Communications flagship product is designed to help the user drive accurate, personalized customer conversations with their customers. The vendor states SmartCOMM helps businesses become more efficient internally, more compliant with regulators, and more relevant to customers.N/A
Trengo
Score 0.0 out of 10
N/A
Trengo is a customer communication platform used to streamline communication channels into one inbox for team collaboration, automated conversations and to deliver amazing customer experiences. This one inbox for customer contact channels supports social messaging (like WhatsApp), Chat, Email, Voice & Text.
$22
per month per agent
Pricing
Smart Communications SmartCOMMTrengo
Editions & Modules
No answers on this topic
Grow
$22
per month per agent
Scale
$35
per month per agent
Enterprise
$47
per month per agent
Offerings
Pricing Offerings
SmartCOMMTrengo
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—20-25% discount for annual pricing.
More Pricing Information
Community Pulse
Smart Communications SmartCOMMTrengo
Top Cons

No answers on this topic

Best Alternatives
Smart Communications SmartCOMMTrengo
Small Businesses
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Score 9.0 out of 10
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Medium-sized Companies
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Score 9.3 out of 10
Quadient Inspire
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Score 9.3 out of 10
Enterprises
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Score 9.3 out of 10
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User Ratings
Smart Communications SmartCOMMTrengo
Likelihood to Recommend
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
Smart Communications SmartCOMMTrengo
Likelihood to Recommend
Smart Communications
It is well suited for creating templates on the fly. This is not suitable for handling very high volume printing for which Exstream is more suitable.
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Trengo
No answers on this topic
Pros
Smart Communications
  • Template
  • Data processing
  • Output delivery
  • SMS delivery
  • Ada compliance
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Trengo
No answers on this topic
Cons
Smart Communications
  • Price
  • Licensing is bit complicated
  • Frequent upgrades
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Trengo
No answers on this topic
Alternatives Considered
Smart Communications
Much better cloud adaptation. Migration capabilities of SmartCOMM, its portability, and ease of implementation.
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Trengo
No answers on this topic
Return on Investment
Smart Communications
  • Migration ease
  • Latest features
  • Cloud readiness
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Trengo
No answers on this topic
ScreenShots