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Smart Communications SmartCOMM vs. TrueDialog

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SmartCOMM

    Score8.8 out of 10
    N/ASmart Communications in London (an offshoot from Thunderhead) offers customer communications technology. Smart Communications flagship product is designed to help the user drive accurate, personalized customer conversations with their customers. The vendor states SmartCOMM helps businesses become more efficient internally, more compliant with regulators, and more relevant to customers.N/A

    TrueDialog

    Score9 out of 10
    N/ATrueDialog is a cloud-based mobile text messaging solution that supports instant, personalized communication between businesses and their customers, from the company of the same name in Austin, Texas.

    $99

    per month

    Pricing
    SmartCOMMTrueDialog
    Editions & Modules
    No answers on this topic
    Small Business
    $99
    per month
    Business Pro
    $375
    per month
    Enterprise
    $899
    per month
    Custom Enterprise
    $2499
    per month
    Pay-as-you-Go
    No Monthly Fee
    API Only
    Pricing based on a per message or per thousand message basis
    Offerings
    Pricing Offerings
    SmartCOMMTrueDialog
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    SmartCOMMTrueDialog
    Small Businesses
    GoTo Connect
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    Quadient Inspire
    Score9.5 out of 10
    No answers on this topic
    Enterprises
    Quadient Inspire
    Score9.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SmartCOMMTrueDialog
    Likelihood to Recommend
    9.0
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    SmartCOMMTrueDialog
    Likelihood to Recommend
    Smart Communications
    It is well suited for creating templates on the fly. This is not suitable for handling very high volume printing for which Exstream is more suitable.
    Read full review
    TrueDialog
    TrueDialog is different from the other texting platforms because they offer a white-glove approach. You feel like they genuinely care about your business and want it to succeed.
    Incentivized
    Read full review
    Pros
    Smart Communications
    • Template
    • Data processing
    • Output delivery
    • SMS delivery
    • Ada compliance
    Read full review
    TrueDialog
    • SMS Messaging.
    • Link shortener.
    • Contact center solution.
    Incentivized
    Read full review
    Cons
    Smart Communications
    • Price
    • Licensing is bit complicated
    • Frequent upgrades
    Read full review
    TrueDialog
    No answers on this topic
    Alternatives Considered
    Smart Communications
    Much better cloud adaptation. Migration capabilities of SmartCOMM, its portability, and ease of implementation.
    Read full review
    TrueDialog
    Message media's support was non-existent. They are from Australia so you call long distance and there only seems to be 2-3 people working for the company now.
    Incentivized
    Read full review
    Return on Investment
    Smart Communications
    • Migration ease
    • Latest features
    • Cloud readiness
    Read full review
    TrueDialog
    • 10X our messaging capability.
    Incentivized
    Read full review
    ScreenShots