SmartIQ vs. Sprig

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SmartIQ
Score 10.0 out of 10
N/A
SmartIQ (formerly Intelledox) is a digital experience and transaction management application providing digitization of forms and customer workflow automation to support faster customer onboarding and servicing. Intelledox was acquired by Smart Communications in July of 2019.N/A
Sprig
Score 8.3 out of 10
N/A
Sprig (formerly UserLeap) headquartered in San Francisco offers user research technology that helps research and product teams learn from their customers in real-time and deliver product experiences. Sprig is used to ensure user research happens early and often throughout the product development process, so as to build customer-centric products that deliver a sustainable competitive advantage. The research platform enables teams to pull the customer into every product decision with fast and…
$175
per month
Pricing
SmartIQSprig
Editions & Modules
No answers on this topic
Free
$0
per month
Starter
$175
per month
Enterprise
Custom Pricing
per year
Offerings
Pricing Offerings
SmartIQSprig
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
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User Ratings
SmartIQSprig
Likelihood to Recommend
9.5
(2 ratings)
8.5
(2 ratings)
Usability
-
(0 ratings)
9.5
(2 ratings)
Support Rating
-
(0 ratings)
8.6
(2 ratings)
User Testimonials
SmartIQSprig
Likelihood to Recommend
Smart Communications
Using the Intelledox Infiniti product has improved the overall process by reducing confusion for applicants while also improving the data quality sent to [the] internal system.
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Sprig
We help our digital team and seo team to optimize the website based on the data we get from the tool which ultimately results in better page views, time spent on a web page & low bounce rate
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Pros
Smart Communications
  • Easily upload supporting documents
  • easy to navigate
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Sprig
  • User Journeys.
  • User research.
  • Prototyping.
  • Unmoderated testing.
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Cons
Smart Communications
  • Make signatures more realistic
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Sprig
  • Website optimization which helps us generate more leads
  • Increased sales due to tracking & detailed view of our customer journey
  • Reporting & analytics
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Usability
Smart Communications
No answers on this topic
Sprig
Sprig is ideal for high-traffic websites. Few people (passively and actively) provide feedback when asked. Therefore, before you get this tool, you need to make sure you measure your website's traffic and decide if it's worth investing in it. This tool is recommended for any e-commerce site for post-purchase research after the purchase is complete.
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Support Rating
Smart Communications
No answers on this topic
Sprig
I never have the problem with the support team. They solve my problems on time
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Alternatives Considered
Smart Communications
Read full review
Sprig
Sprig allows users to record video (either on their screen or their webcam) on their mobile devices. Once you have integrated it into your website, you can easily deploy any questionnaire on any page of your website.
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Return on Investment
Smart Communications
  • streamlined the loan process
  • able to complete documents remotely during a pandemic
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Sprig
  • It is good and does the work properly as promised
  • User interface is modern
  • No lag and frequent maintenance updates
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ScreenShots

Sprig Screenshots

Screenshot of In-product SurveysScreenshot of ReplaysScreenshot of Prototype TestsScreenshot of AI Analysis