TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SmartIQ

    Score10 out of 10
    N/ASmartIQ (formerly Intelledox) is a digital experience and transaction management application providing digitization of forms and customer workflow automation to support faster customer onboarding and servicing. Intelledox was acquired by Smart Communications in July of 2019.N/A

    Sprig

    Score8.4 out of 10
    N/ASprig is an enterprise survey platform powered by AI agents—Design, Field, and Synthesize Agents—that automate study design, adaptive survey delivery, and analysis. Research teams use Sprig to run customer surveys, market research, experience measurement, journey research, concept testing, and strategic studies, gathering higher-quality data and transforming responses into defensible insights while maintaining enterprise-grade rigor, governance, and control.

    $0

    per month

    Pricing
    SmartIQSprig
    Editions & Modules
    No answers on this topic
    Free
    $0
    per month
    Starter
    $175
    per month
    Enterprise
    Custom Pricing
    per year
    Offerings
    Pricing Offerings
    SmartIQSprig
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    SmartIQSprig
    Small Businesses
    Jotform
    Score8.5 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SmartIQSprig
    Likelihood to Recommend
    9.5
    (2 ratings)
    8.5
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.5
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.6
    (2 ratings)
    User Testimonials
    SmartIQSprig
    Likelihood to Recommend
    Smart Communications
    Using the Intelledox Infiniti product has improved the overall process by reducing confusion for applicants while also improving the data quality sent to [the] internal system.
    Incentivized
    Read full review
    Sprig
    We help our digital team and seo team to optimize the website based on the data we get from the tool which ultimately results in better page views, time spent on a web page & low bounce rate
    Read full review
    Pros
    Smart Communications
    • Easily upload supporting documents
    • easy to navigate
    Incentivized
    Read full review
    Sprig
    • User Journeys.
    • User research.
    • Prototyping.
    • Unmoderated testing.
    Incentivized
    Read full review
    Cons
    Smart Communications
    • Make signatures more realistic
    Incentivized
    Read full review
    Sprig
    • Website optimization which helps us generate more leads
    • Increased sales due to tracking & detailed view of our customer journey
    • Reporting & analytics
    Read full review
    Usability
    Smart Communications
    No answers on this topic
    Sprig
    Sprig is ideal for high-traffic websites. Few people (passively and actively) provide feedback when asked. Therefore, before you get this tool, you need to make sure you measure your website's traffic and decide if it's worth investing in it. This tool is recommended for any e-commerce site for post-purchase research after the purchase is complete.
    Incentivized
    Read full review
    Support Rating
    Smart Communications
    No answers on this topic
    Sprig
    I never have the problem with the support team. They solve my problems on time
    Read full review
    Alternatives Considered
    Smart Communications
    Incentivized
    Read full review
    Sprig
    Sprig allows users to record video (either on their screen or their webcam) on their mobile devices. Once you have integrated it into your website, you can easily deploy any questionnaire on any page of your website.
    Incentivized
    Read full review
    Return on Investment
    Smart Communications
    • streamlined the loan process
    • able to complete documents remotely during a pandemic
    Incentivized
    Read full review
    Sprig
    • It is good and does the work properly as promised
    • User interface is modern
    • No lag and frequent maintenance updates
    Read full review
    ScreenShots

    Sprig Screenshots

    Screenshot of Sprig Research Agents: Design, Field, and SynthesizeScreenshot of Introducing Sprig MCP