Smartspanner CMMS vs. Symantec Critical System Protection

Industrial/Machine maintenance by small maintenance teams on atight buget.

Symantec Critical System Protection (CSP) is very well suited for environments that do not change such as point of sale systems and critical servers. This product is spectacular at protecting end of life operating systems when supporting legacy software prevents upgrades. When security updates are no longer available, CSP will prevent exploits and other malware from taking advantage. This product is not well suited for systems that require a lot of changes. For one, it does not notify when a change has been blocked by CSP, causing some server administrators to waste many hours chasing a phantom technical problem when turning off CSP could have solved it right away. Also, profiling takes time so systems that constantly change would need hundreds of exceptions made.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Data Center Security 6.0 and higher allows you to easily build out policies to deploy to monitor/block what is required/needed.
• The agent that is installed on the hosts has a small footprint in terms of CPU and memory usage.
• The ability to customize it anyway you need to as well as utilize out of the box policies to monitor critical OS functionality.

• The interface could be more attractive.

• Tuning takes a very long time
• Turning the product on or off can take time
• When an action is prevented by CSP, there is no pop up or notification, making this a burden for server administrators

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

They respond quickly and efficiently without the need to reiterate the actual issue. Their backline support is amazing and always there for us when it is needed. They explain the troubleshooting steps taken and what they did to help us resolve the issue just incase it creeps up again we have the information to correct it ourselves.

Much easier to use.

We evaluated Bit 9 and you have more flexibility with the rule set and do not rely on the cloud to tell you what is approved and not approved. You build out the policies the way you need them to be and who better knows the environment that the people that work it daily.

• Payed for itself many times over.

• Great protection for unchanging systems
• We have comfort that the protected systems are safe from intrusion
• Excellent price

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info