TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Spike

    Score4 out of 10
    N/ASpike, from the company of the same name in Herzelia, bring communication -- emails, chats, calls, team collaborations, tasks, voice notes -- to one place. presented as a productivity and messaging app, but easier, from an inbox.

    $4

    per month billed annually per member

    TrueDialog

    Score9 out of 10
    N/ATrueDialog is a cloud-based mobile text messaging solution that supports instant, personalized communication between businesses and their customers, from the company of the same name in Austin, Texas.

    $99

    per month

    Pricing
    SpikeTrueDialog
    Editions & Modules
    Starter
    $0
    Teamspace - Team
    $4
    per month billed annually per member
    Teamspace - Team
    $5
    per month per member
    Email App - Pro
    $5
    per month billed annually per member
    Teamspace - Business
    $8
    per month billed annually per member
    Email App - Pro
    $8
    per month per member
    Teamspace - Business
    $10
    per month per member
    Email App - Ultimate
    $10
    per month billed annually per member
    Email App - Ultimate
    $16
    per month per member
    Small Business
    $99
    per month
    Business Pro
    $375
    per month
    Enterprise
    $899
    per month
    Custom Enterprise
    $2499
    per month
    Pay-as-you-Go
    No Monthly Fee
    API Only
    Pricing based on a per message or per thousand message basis
    Offerings
    Pricing Offerings
    SpikeTrueDialog
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    SpikeTrueDialog
    Project Management
    Comparison of Project Management features of Spike and TrueDialog
    Feature
    Spike
    8.9
    3 Ratings
    14% above category average
    TrueDialog
    -
    Ratings
    Task Management9.03 Ratings00 Ratings
    Gantt Charts9.03 Ratings00 Ratings
    Scheduling9.03 Ratings00 Ratings
    Workflow Automation9.52 Ratings00 Ratings
    Mobile Access7.63 Ratings00 Ratings
    Search8.63 Ratings00 Ratings
    Visual planning tools9.52 Ratings00 Ratings
    Communication
    Comparison of Communication features of Spike and TrueDialog
    Feature
    Spike
    8.5
    3 Ratings
    6% above category average
    TrueDialog
    -
    Ratings
    Chat10.03 Ratings00 Ratings
    Notifications10.03 Ratings00 Ratings
    Discussions8.03 Ratings00 Ratings
    Surveys7.52 Ratings00 Ratings
    Internal knowledgebase8.52 Ratings00 Ratings
    Integrates with GoToMeeting6.52 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.52 Ratings00 Ratings
    Integrates with Outlook8.73 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Spike and TrueDialog
    Feature
    Spike
    8.5
    3 Ratings
    5% above category average
    TrueDialog
    -
    Ratings
    Versioning8.73 Ratings00 Ratings
    Video files8.33 Ratings00 Ratings
    Audio files9.03 Ratings00 Ratings
    Document collaboration8.73 Ratings00 Ratings
    Access control9.02 Ratings00 Ratings
    Advanced security features8.73 Ratings00 Ratings
    Integrates with Google Drive8.02 Ratings00 Ratings
    Device sync8.03 Ratings00 Ratings
    Best Alternatives
    SpikeTrueDialog
    Small Businesses
    Flock
    Score9.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    No answers on this topic
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SpikeTrueDialog
    Likelihood to Recommend
    9.3
    (3 ratings)
    10.0
    (1 ratings)
    User Testimonials
    SpikeTrueDialog
    Likelihood to Recommend
    Spike
    Spike makes it simple to remain in touch with your peers and teams. It is simple, and searching for team members in the search tab is quick. Moreover, this tool makes screen sharing easier for presentations. The software is incredibly user-friendly and simple to use. Spike's versatility is enhanced via instant texting through this app. The visual and audio call quality is outstanding. Except for cloud storage, Spike does not connect with other applications. While there is a solid rationale for this, since everything - calendar, notes, tasks, team communication - can be made in the app, it loses some value if you prefer, for example, Microsoft To-Do and OneNote or Google Projects and Keep to organize your tasks and notes. I'd like to see a less costly email, calendar, and contacts-only subscription for solitary users.
    Incentivized
    Read full review
    TrueDialog
    TrueDialog is different from the other texting platforms because they offer a white-glove approach. You feel like they genuinely care about your business and want it to succeed.
    Incentivized
    Read full review
    Pros
    Spike
    • There is an uniform experience because it consolidates email accounts.
    • Spike's chat-like interface is its main selling feature.
    • Files may be easily shared by connecting to cloud services.
    Incentivized
    Read full review
    TrueDialog
    • SMS Messaging.
    • Link shortener.
    • Contact center solution.
    Incentivized
    Read full review
    Cons
    Spike
    • I wish the calendar was more robust and provided a comprehensive look. I'd also want to have multiple windows open.
    • The inability to sync settings across devices. Configuring several devices with the same settings takes effort, particularly when it comes to custom IMAP.
    • Email Signature in HTML is still not taught as the capability, which I'd love to see.
    Incentivized
    Read full review
    TrueDialog
    No answers on this topic
    Alternatives Considered
    Spike
    The first one to use after google calendar is spike, after all the features that I've already mentioned,like the possibility to send a voice message, videos,photos etc... And the possibility to chat in real time and a good organization and planification and the priority feature is my favorite
    Incentivized
    Read full review
    TrueDialog
    Message media's support was non-existent. They are from Australia so you call long distance and there only seems to be 2-3 people working for the company now.
    Incentivized
    Read full review
    Return on Investment
    Spike
    • However, the app is too tiny to accurately quantify its return on investment (ROI).
    • Multiple times, I've gotten to zero emails in my inbox.
    • It was easy to communicate without exchanging long texts.
    Incentivized
    Read full review
    TrueDialog
    • 10X our messaging capability.
    Incentivized
    Read full review
    ScreenShots