Likelihood to Recommend Well suited: Splunk ES is highly recommended in an environment with many data sources and experienced computer engineers. It has a steep learning curve, but once that hurdle is crossed, it is absolutely a beast. It is also very expensive, so a company putting a high amount of budget in Security is needed. Not well suited: Splunk ES is not recommended if a company has only a few sources and some non-technical IT users. The price won't justify the fewer data sources and scratching just the surface level. Moreover, non-technical IT users would be better off with something that has a query builder, unlike Splunk.
Read full review Trellix (FireEye + McAfee)
The UI displays wells the deviations and anomalies using advanced threat intelligence so you have full control of your security ecosystem. We've used it for two years to secure our servers and we easily customize threat detections to reduce the stressful false positives. We fill the XDR AI with data and it correlates with incident data to deliver unmatched frontline security intelligence.
Read full review Pros Advanced Threat Detection and Correlation: ES stands out in its ability to detect sophisticated threats by correlating data from multiple sources. For instance, it can identify unusual patterns in user behavior, cross-referencing with network logs to flag potential insider threats. Real-time Monitoring and Alerting: ES offers robust real-time monitoring capabilities. It excels in promptly alerting us to critical security events, such as suspicious network traffic spikes or unauthorized access attempts, allowing for immediate response. Comprehensive Log Analysis: ES ingests and analyzes an extensive range of log data. It's particularly adept at parsing and making sense of complex log formats, making it a versatile tool for understanding system activities and security events. Read full review Trellix (FireEye + McAfee)
Detection of advanced threats. Easy integration with cloud resources and our existing security tools thus enhancing performance. Easy deployment with great threats intelligence capabilities. Read full review Cons ES on the cloud (SaaS) has too many limitations with platform administration. Supported integrations are not always on par with enterprise support especially when dependent on 3rd-party proprietary APIs. In later versions, unforeseen glitches seem to show up that have no resolution except version upgrade. This used to not be the case in prior versions which were very stable. Read full review Trellix (FireEye + McAfee)
Overly complex platform Multiple logins needed for various tools--leads to confusion Costs can add up Read full review Likelihood to Renew We are very happy with Splunk and would advise anyone to take a serious look at it. It might look pricey but the rewards Splunk offers seem endless.
Read full review Trellix (FireEye + McAfee)
Usability You definitely need to learn how to use Splunk to get the most of the tool. There are many courses available for free to get up to speed on the usability of the tool but it's not that simple. It will take time to digest all the data and to understand how to query for what you are looking for.
Read full review Trellix (FireEye + McAfee)
Reliability and Availability I'm not an ES user, but, in my implementation I usually try to prevent all service stops to guarantee High availability to the final customers.
Read full review Trellix (FireEye + McAfee)
Performance ES requires a very performant infrastructure: if it has it's performant, otherwise not. I had situation with a very performant infrastructure and I didn't notized that it was a distributed architecture, it seemed that there ware few data on my PC, othewise I experienced less performant infrastructures with less performaces.
Read full review Trellix (FireEye + McAfee)
Support Rating It's good when it's responsive, but I've had times where I had to wait quite a while for a response. But these are typically the exceptions rather than the rule. When you do get a response it is always well-informed and appropriate. I would say they've been trending better over time with this.
Read full review Trellix (FireEye + McAfee)
We've been fairly happy with FireEye Helix support overall. Most issues are resolved the same day the case is opened.
Read full review In-Person Training I experienced only on-line training, but the trainers were very professional and competent. Maybe it could be more useful if they also have an experience in projects because sometimes they didn't have a real project experience to communicate to the students. Anyway, it was very interesting and I learned many thing that's very difficoult (or maybe impossible!) to have by myself, aven if I have more than 10 years of Splunk activity experience.
Read full review Trellix (FireEye + McAfee)
Online Training It was very interesting and I learned many thing that's very difficoult (or maybe impossible!) to have by myself. The only problem was that, when I worked with the Splunk Professional Services, I found some difference between the training contents and the information from PS. In addition is required a long experience on
Splunk Enterprise for the data ingestion part, in other words I'm able to work with ES because I'm worling on Splunk since 11 years, otherwise I'd some problem.
Read full review Trellix (FireEye + McAfee)
Implementation Rating It's a fantatic product and it was very useful the presence of Splunk Professional Services for the Design Phase and the final Health Check.
Read full review Trellix (FireEye + McAfee)
Alternatives Considered Splunk enterprise is the only solution that we’ve been able to identify that provides risk based alerting, which allows our SOC to reduce analyst fatigue which would be a huge problem without it. Before RBA, there were thousands of alerts a day and it was impossible to review all of them
Read full review Trellix (FireEye + McAfee)
I find Helix to be super-efficient and able to cut through the noise. Previous installations of LogRhythm and
Splunk resulting in an overwhelming amount of noise (out of the gate), and we had to constantly tune out false positives. Helix is different. Out of the gate, Helix provided higher fidelity hits, and our teams don't spend half their day turning out the noise.
Read full review Contract Terms and Pricing Model for my exterience, unit pricing and billing frequency are correct. As I already said, I hint to have more discount flexibility, expecially with new customers, because there are competitors less expensive and very aggressive that are dangerous. In addition the possibility to don't pay the license for the development period could be a very interesting feature for the final customers.
Read full review Trellix (FireEye + McAfee)
Scalability - 8 out of 10 and took 2 for the data pipeline and administration part. Even if you'd like to improve yourself or your team, you have to pay a lot of money and it could be more than GIAC education + cert. - Normalization for Data models and CPU-based searches can be a problem sometimes.
Read full review Trellix (FireEye + McAfee)
Professional Services I had a fantastic experience with Splunk Professional Services: they worked with us in our last SON project (a SOC migration for a very large customer) and helped to build a multi tenent environment even if ES isn't a multi tenant platform. Th Splunk PS was a very professional and competent people, he is italian and was able to speak with our italian customers.
Read full review Trellix (FireEye + McAfee)
Return on Investment ES has highly impacted ROI because as the customer of the ES the work we do for creating use cases for clients in terms of security-related aspects by their logs has given more return than investment. The correlation searches we run to get detailed results from the Data models are very less time-consuming than Splunk Enterprise itself we can get quick responses to the use cases and dashboards populated because of ES. The CIM compliance feature is ES has made more jobs easy in the terms of finding more Authentication related data we can get data onboarded in the Email data model from O365 and search is email data model instead of searching for particular indexes. Read full review Trellix (FireEye + McAfee)
Optimization of your security investments. Operations are seamless and better with easy integrations that enhance performance. Efficiency in running of incidences with enhanced case management for all its alerts. Read full review ScreenShots Trellix Helix Screenshots