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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Startdeliver

    Score10 out of 10
    N/AN/A

    $445

    per month

    VAI ERP

    Score8.4 out of 10
    Mid-Size Companies (51-1,000 employees)
    VAI ERP (or S2K Enterprise) is a cloud-based ERP solution for durable goods distributors and manufacturers, offering multiple order processing options, inventory and purchase management, warehouse management, and customer relationship management features.

    $5,100

    per month

    Pricing
    StartdeliverVAI ERP
    Editions & Modules
    Basic
    $445
    per month
    VAI ERP
    $255.00
    per month per user
    VAI ERP
    $2,200
    one-time fee per user
    Offerings
    Pricing Offerings
    StartdeliverVAI ERP
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee-$50,000,250,000 one-time fee
    Additional Details——
    More Pricing Information
    Community Pulse
    StartdeliverVAI ERP
    Considered Both Products
    Startdeliver
    No answer on this topic
    VAI (Vormittag Associates, Inc.)
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    11 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    91%
    Implementation went as expected
    10 Answers
    Features
    StartdeliverVAI ERP
    Security
    Comparison of Security features of Startdeliver and VAI ERP
    Feature
    Startdeliver
    10.0
    1 Ratings
    16% above category average
    VAI ERP
    7.1
    10 Ratings
    17% below category average
    Role-based user permissions10.01 Ratings7.813 Ratings
    Single sign-on capability00 Ratings6.59 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Startdeliver and VAI ERP
    Feature
    Startdeliver
    10.0
    1 Ratings
    14% above category average
    VAI ERP
    -
    Ratings
    API10.01 Ratings00 Ratings
    Integration with Salesforce.com10.01 Ratings00 Ratings
    Customer Data Extraction / Integration
    Comparison of Customer Data Extraction / Integration features of Startdeliver and VAI ERP
    Feature
    Startdeliver
    9.5
    1 Ratings
    8% above category average
    VAI ERP
    -
    Ratings
    Product usage10.01 Ratings00 Ratings
    Help desk / support tickets9.01 Ratings00 Ratings
    Customer Success Management
    Comparison of Customer Success Management features of Startdeliver and VAI ERP
    Feature
    Startdeliver
    9.4
    1 Ratings
    9% above category average
    VAI ERP
    -
    Ratings
    NPS surveys9.01 Ratings00 Ratings
    Sponsor tracking9.01 Ratings00 Ratings
    Customer profiles10.01 Ratings00 Ratings
    Automated workflow10.01 Ratings00 Ratings
    Internal collaboration10.01 Ratings00 Ratings
    Customer health scoring9.01 Ratings00 Ratings
    Customer segmentation9.01 Ratings00 Ratings
    CSM Reporting & Analytics
    Comparison of CSM Reporting & Analytics features of Startdeliver and VAI ERP
    Feature
    Startdeliver
    9.8
    1 Ratings
    16% above category average
    VAI ERP
    -
    Ratings
    Customer health trends10.01 Ratings00 Ratings
    Engagement analytics10.01 Ratings00 Ratings
    Revenue forecasting9.01 Ratings00 Ratings
    Dashboards10.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of Startdeliver and VAI ERP
    Feature
    Startdeliver
    -
    Ratings
    VAI ERP
    6.5
    9 Ratings
    15% below category average
    API for custom integration00 Ratings6.412 Ratings
    Plug-ins00 Ratings6.59 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Startdeliver and VAI ERP
    Feature
    Startdeliver
    -
    Ratings
    VAI ERP
    6.9
    11 Ratings
    8% below category average
    Dashboards00 Ratings7.111 Ratings
    Standard reports00 Ratings6.514 Ratings
    Custom reports00 Ratings7.213 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Startdeliver and VAI ERP
    Feature
    Startdeliver
    -
    Ratings
    VAI ERP
    7.4
    11 Ratings
    4% below category average
    Accounts payable00 Ratings7.714 Ratings
    Accounts receivable00 Ratings7.714 Ratings
    Global Financial Support00 Ratings7.17 Ratings
    Primary and Secondary Ledgers00 Ratings7.48 Ratings
    Journals and Reconciliations00 Ratings7.512 Ratings
    Configurable Accounting00 Ratings7.110 Ratings
    Standardized Processes00 Ratings7.611 Ratings
    Inventory Management
    Comparison of Inventory Management features of Startdeliver and VAI ERP
    Feature
    Startdeliver
    -
    Ratings
    VAI ERP
    7.8
    11 Ratings
    2% below category average
    Inventory tracking00 Ratings7.914 Ratings
    Automatic reordering00 Ratings7.711 Ratings
    Location management00 Ratings7.713 Ratings
    Order Management
    Comparison of Order Management features of Startdeliver and VAI ERP
    Feature
    Startdeliver
    -
    Ratings
    VAI ERP
    7.7
    11 Ratings
    3% below category average
    Pricing00 Ratings8.114 Ratings
    Order entry00 Ratings8.114 Ratings
    Credit card processing00 Ratings7.06 Ratings
    Cost of goods sold00 Ratings8.113 Ratings
    Order Orchestration00 Ratings7.210 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Startdeliver and VAI ERP
    Feature
    Startdeliver
    -
    Ratings
    VAI ERP
    6.8
    11 Ratings
    10% below category average
    Billing Management00 Ratings7.37 Ratings
    Cash and Asset Management00 Ratings7.29 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings5.54 Ratings
    Period Close00 Ratings7.313 Ratings
    Procurement
    Comparison of Procurement features of Startdeliver and VAI ERP
    Feature
    Startdeliver
    -
    Ratings
    VAI ERP
    7.1
    9 Ratings
    0% above category average
    Requisitions-to-Purchase Orders Integrated00 Ratings7.510 Ratings
    Supplier Management00 Ratings6.710 Ratings
    Logistics
    Comparison of Logistics features of Startdeliver and VAI ERP
    Feature
    Startdeliver
    -
    Ratings
    VAI ERP
    6.1
    6 Ratings
    14% below category average
    Transportation Execution Management00 Ratings5.23 Ratings
    Trade and Customs Management00 Ratings5.54 Ratings
    Fulfillment Management00 Ratings7.06 Ratings
    Warehouse Workforce Management00 Ratings6.89 Ratings
    Manufacturing
    Comparison of Manufacturing features of Startdeliver and VAI ERP
    Feature
    Startdeliver
    -
    Ratings
    VAI ERP
    6.9
    5 Ratings
    8% below category average
    Production Management00 Ratings6.56 Ratings
    Configuration Management00 Ratings7.47 Ratings
    Work Execution00 Ratings6.55 Ratings
    Manufacturing Costs00 Ratings7.38 Ratings
    Supply Chain
    Comparison of Supply Chain features of Startdeliver and VAI ERP
    Feature
    Startdeliver
    -
    Ratings
    VAI ERP
    7.5
    7 Ratings
    2% above category average
    Forecasting00 Ratings7.37 Ratings
    Inventory Planning00 Ratings7.610 Ratings
    Performance Monitoring00 Ratings7.68 Ratings
    Best Alternatives
    StartdeliverVAI ERP
    Small Businesses
    ClientSuccess
    Score6 out of 10
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    ChurnZero
    Score7.9 out of 10
    Zoho One
    Score9.2 out of 10
    Enterprises
    Gainsight CS
    Score8.8 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    StartdeliverVAI ERP
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.4
    (15 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    7.7
    (15 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    StartdeliverVAI ERP
    Likelihood to Recommend
    Startdeliver
    with Startdeliver, we could instantly know what are clients are doing in our platform, even our salesteam testing out prospects. this is such an invaluable insight to have. And by also adding an integration to a CRM, this is just a cheat code done so simply, that competitors can only look in awe.
    Incentivized
    Read full review
    VAI (Vormittag Associates, Inc.)
    VAI base package software has a lot of productive tools that can be used for a lot of different types of businesses. At first I was taken back by this saying it would just be more efficient if they would just build it more specific to a certain business type, but now stepping back i see why they don't. They are able to customize it more to my needs
    Incentivized
    Read full review
    Pros
    Startdeliver
    • Track the features your clients are using
    • Churn prevention
    • Shared spaces for collaboration
    • Integration
    Incentivized
    Read full review
    VAI (Vormittag Associates, Inc.)
    • Design and ease of entering data into screens.
    • Drill downs provided as you move around screens.
    • Help Text for each screen.
    • Back end programming easy to follow - good documentation.
    • Interfaces to third party software - ex. Mark Magic Forms.
    • Great Help Desk.
    • Training Videos.
    • Workflows and Triggers.
    Incentivized
    Read full review
    Cons
    Startdeliver
    • Not necessarily a bad thing, but being so simple, it could contain even more advanced features for "customer success", but however, the reason you really use Startdeliver is for its simplicity
    • could be slightly more distinct separation between customers and internal user (you confuse what is what sometimes)
    • I don't fully understand the naming and logic about their new packages, but this is subjective opinion
    Incentivized
    Read full review
    VAI (Vormittag Associates, Inc.)
    • There will most likely be customizations made for a particular niche site to integrate with their system.
    • Product reviews, up sells, and cross sells are not built into the website functionality. Customization to the offerings would be needed.
    • Very little documentation or open source resources on instructions or development in regards to the website design and integration with the ERP.
    Read full review
    Likelihood to Renew
    Startdeliver
    No answers on this topic
    VAI (Vormittag Associates, Inc.)
    S2K is easy to use, has room for growth, and serves the company's needs as a whole
    Read full review
    Usability
    Startdeliver
    from its incredible UI/X, to its easy to use features, to its native integrations, and to its overall approach to easily keep track of your customer success function as such - if you are not using Startdeliver as a CS team - you must be doing something wrong, so don't hesitate.
    Incentivized
    Read full review
    VAI (Vormittag Associates, Inc.)
    Often times it seems people want to learn a platform in seconds and if they can't they say it is not "user friendly." There are some platforms that can do so much that it is just going to take time to learn it all. To me that is a good thing. S2K takes time to learn but it is worth it. It can transform your organization.
    Incentivized
    Read full review
    Support Rating
    Startdeliver
    No answers on this topic
    VAI (Vormittag Associates, Inc.)
    Great support. The staff is very knowledgeable about the platform and the capabilities within the IBM framework
    Read full review
    Implementation Rating
    Startdeliver
    No answers on this topic
    VAI (Vormittag Associates, Inc.)
    If this is someone's first ERP implementation, I strongly suggest you ask for services to help implement. Ask for training on every aspect of the implementation. Make sure this is put into the overall ERP quote
    Read full review
    Alternatives Considered
    Startdeliver
    Planhat might be a unicorn headed platform with incredible functions and features as well, but in reality, who will really use all of those features? Most CS teams just wants simplicity, not for things to become rocket science. Stay simple and go for a platform that will keep you grounded to the hardcore basics, and let your CS team do the rest.
    Incentivized
    Read full review
    VAI (Vormittag Associates, Inc.)
    S2K offered a system that could be used by various departments. There were modules for accounting, customer service, order entry, and web development. The ability to customize the website integration was a plus. S2K allows the option to have products in different warehouse locations. This allowed us to better manage inventory and see in real time what the stock status was
    Read full review
    Return on Investment
    Startdeliver
    • saves atleast 30% time per customer
    • Prevents churn thanks to great healthscoring and customer details function
    • becomes an integrated source of truth
    Incentivized
    Read full review
    VAI (Vormittag Associates, Inc.)
    • Sales - since all screens are real-time, S2K helps keep our salespeople up to date with customer sales and their overall sales for each period/year.
    • CSR - tracking of customer orders from point of entry to invoicing, being able to give the customer current information on their order by viewing a single screen.
    • Purchasing - with multiple locations, tracking, and having inventory in the correct location to meet the customer demands that are shipped from their home location.
    • Warehouse bin/item management makes picking orders a fast, accurate process, with the addition of order verification.
    • Accounting - being able to see real-time information across all applications. A/R, A/P, and G/L.
    Incentivized
    Read full review
    ScreenShots

    VAI ERP Screenshots

    Screenshot of VAI ERP Product SuiteScreenshot of VAI Item InquiryScreenshot of VAI Mobile Warehouse