Startdeliver vs. Wordpress.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Startdeliver
Score 10.0 out of 10
N/A
N/A
$445
per month
Wordpress.com
Score 7.5 out of 10
N/A
Wordpress.com is a Wordpress managed hosting service, featuring performant CPUs to process WordPress and WooCommerce-specific queries at speed, and a custom resource management system that automatically scales to over 100 PHP workers.
$40
per month (for Business tier features ideal for developers)
Pricing
StartdeliverWordpress.com
Editions & Modules
Basic
$445
per month
No answers on this topic
Offerings
Pricing Offerings
StartdeliverWordpress.com
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual pricing.
More Pricing Information
Features
StartdeliverWordpress.com
Security
Comparison of Security features of Product A and Product B
Startdeliver
10.0
1 Ratings
13% above category average
Wordpress.com
-
Ratings
Role-based user permissions10.01 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Startdeliver
10.0
1 Ratings
15% above category average
Wordpress.com
-
Ratings
API10.01 Ratings00 Ratings
Integration with Salesforce.com10.01 Ratings00 Ratings
Customer Data Extraction / Integration
Comparison of Customer Data Extraction / Integration features of Product A and Product B
Startdeliver
9.5
1 Ratings
8% above category average
Wordpress.com
-
Ratings
Product usage10.01 Ratings00 Ratings
Help desk / support tickets9.01 Ratings00 Ratings
Customer Success Management
Comparison of Customer Success Management features of Product A and Product B
Startdeliver
9.4
1 Ratings
9% above category average
Wordpress.com
-
Ratings
NPS surveys9.01 Ratings00 Ratings
Sponsor tracking9.01 Ratings00 Ratings
Customer profiles10.01 Ratings00 Ratings
Automated workflow10.01 Ratings00 Ratings
Internal collaboration10.01 Ratings00 Ratings
Customer health scoring9.01 Ratings00 Ratings
Customer segmentation9.01 Ratings00 Ratings
CSM Reporting & Analytics
Comparison of CSM Reporting & Analytics features of Product A and Product B
Startdeliver
9.8
1 Ratings
15% above category average
Wordpress.com
-
Ratings
Customer health trends10.01 Ratings00 Ratings
Engagement analytics10.01 Ratings00 Ratings
Revenue forecasting9.01 Ratings00 Ratings
Dashboards10.01 Ratings00 Ratings
Best Alternatives
StartdeliverWordpress.com
Small Businesses
ChurnZero
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Score 8.4 out of 10
Flywheel
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Score 10.0 out of 10
Medium-sized Companies
CustomerSuccessBox
CustomerSuccessBox
Score 9.5 out of 10
WP Engine
WP Engine
Score 7.3 out of 10
Enterprises
Gainsight CS
Gainsight CS
Score 8.8 out of 10
Pantheon
Pantheon
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
StartdeliverWordpress.com
Likelihood to Recommend
10.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
StartdeliverWordpress.com
Likelihood to Recommend
Startdeliver
with Startdeliver, we could instantly know what are clients are doing in our platform, even our salesteam testing out prospects. this is such an invaluable insight to have. And by also adding an integration to a CRM, this is just a cheat code done so simply, that competitors can only look in awe.
Read full review
Automattic
No answers on this topic
Pros
Startdeliver
  • Track the features your clients are using
  • Churn prevention
  • Shared spaces for collaboration
  • Integration
Read full review
Automattic
No answers on this topic
Cons
Startdeliver
  • Not necessarily a bad thing, but being so simple, it could contain even more advanced features for "customer success", but however, the reason you really use Startdeliver is for its simplicity
  • could be slightly more distinct separation between customers and internal user (you confuse what is what sometimes)
  • I don't fully understand the naming and logic about their new packages, but this is subjective opinion
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Automattic
No answers on this topic
Usability
Startdeliver
from its incredible UI/X, to its easy to use features, to its native integrations, and to its overall approach to easily keep track of your customer success function as such - if you are not using Startdeliver as a CS team - you must be doing something wrong, so don't hesitate.
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Automattic
No answers on this topic
Alternatives Considered
Startdeliver
Planhat might be a unicorn headed platform with incredible functions and features as well, but in reality, who will really use all of those features? Most CS teams just wants simplicity, not for things to become rocket science. Stay simple and go for a platform that will keep you grounded to the hardcore basics, and let your CS team do the rest.
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Automattic
No answers on this topic
Return on Investment
Startdeliver
  • saves atleast 30% time per customer
  • Prevents churn thanks to great healthscoring and customer details function
  • becomes an integrated source of truth
Read full review
Automattic
No answers on this topic
ScreenShots