TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Superhuman Docs

    Score8.9 out of 10
    N/ASuperhuman Docs is a collaborative workspace for creating documents, project hubs, knowledge bases, trackers, dashboards, and internal workflows. A document can combine written content with tables, formulas, buttons, charts, reactions, voting, and interactive views, allowing teams to keep plans and operational data together.

    $15

    per month

    Troop Messenger

    Score9.8 out of 10
    N/AInstant messaging for business allows people to communicate relaying information in real time. However, corporate chat app is a contemporary update to the ancient email communication cutting out time, expense and effort at the same time. Nowadays many organizations are using instant messaging for their daily business conversations. But for effective communication, an easy to use corporate chat app is vital. Troop Messenger is an enterprise-level business communication chat application. It is…N/A
    Pricing
    Superhuman DocsTroop Messenger
    Editions & Modules
    Pro
    $15
    per month
    Business
    $40
    per month
    Enterprise
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    Superhuman DocsTroop Messenger
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.—
    More Pricing Information
    Community Pulse
    Superhuman DocsTroop Messenger
    Considered Both Products
    Superhuman Platform Inc.
    No answer on this topic
    Tvisha Systems Pvt Ltd
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    25 Answers
    100%
    Would buy again
    16 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    22 Answers
    100%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    25 Answers
    100%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    20 Answers
    100%
    Implementation went as expected
    16 Answers
    Features
    Superhuman DocsTroop Messenger
    Project Management
    Comparison of Project Management features of Superhuman Docs and Troop Messenger
    Feature
    Superhuman Docs
    -
    Ratings
    Troop Messenger
    9.8
    17 Ratings
    24% above category average
    Mobile Access00 Ratings9.917 Ratings
    Search00 Ratings9.717 Ratings
    Communication
    Comparison of Communication features of Superhuman Docs and Troop Messenger
    Feature
    Superhuman Docs
    -
    Ratings
    Troop Messenger
    9.8
    17 Ratings
    21% above category average
    Chat00 Ratings10.017 Ratings
    Notifications00 Ratings9.917 Ratings
    Discussions00 Ratings9.617 Ratings
    Internal knowledgebase00 Ratings9.615 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Superhuman Docs and Troop Messenger
    Feature
    Superhuman Docs
    -
    Ratings
    Troop Messenger
    9.7
    17 Ratings
    19% above category average
    Video files00 Ratings9.617 Ratings
    Audio files00 Ratings9.817 Ratings
    Access control00 Ratings9.816 Ratings
    Advanced security features00 Ratings9.816 Ratings
    Best Alternatives
    Superhuman DocsTroop Messenger
    Small Businesses
    Flock
    Score9.5 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    SAP Ruum
    Score9 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Superhuman DocsTroop Messenger
    Likelihood to Recommend
    8.0
    (26 ratings)
    9.8
    (17 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (3 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.8
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    4.5
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.3
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Superhuman DocsTroop Messenger
    Likelihood to Recommend
    Superhuman Platform Inc.
    Coda is great to build a place for your users to go to and see information. It is easy to navigate through and the variety of content creation is great. However, it is not always easy to create what you want and there is a lot of playing around and learning. Coda also sometimes misses some functionality which is expected. For example, downloading a list of users that have access to the platform. Being able to send push notifications when a new page has been created etc. Overall it is a good tool to use just be prepared to invest time!
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    Anyone who wants to have a digital collaboration space for chat, team meetings, audio-video group conferencing, screen sharing, and so on, can start using Troop Messenger. We know that the world can’t move on without communicating with each other, there’ll be no such industry or enterprise that exists where Troop Messenger can’t fit in.
    Read full review
    Pros
    Superhuman Platform Inc.
    • Flexibility. It's easy to get started on a small scale, but add more complex organization strategies as needed.
    • Integrations. It's simple to ingest data from sources like Zapier for time-saving automations.
    • Useful components. View table data across different formats like cards or custom detail views.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    • Sending a single message to multiple users and multiple groups at once.
    • Any participant of the group call can add more participants to the ongoing group call.
    • Search filters help you find groups, text files, images, videos, and more in just one go.
    • It has many time-saving filters for retrieving text messages, images, videos, users, groups, etc.
    Incentivized
    Read full review
    Cons
    Superhuman Platform Inc.
    • It takes getting used to in terms of how the formulas per column is implemented, in contrast to how we build tables in Excel. For organization/team purchase, it would be worth considering having a training for the core team of users. Right now, we do a lot of self-learning.
    • Inability to email charts or image without these objects being hosted on a third party. The community has been great in providing workarounds but it would be much more convenient to be able to have such ability natively.
    • APAC Support. I'm based in Malaysia, due to timezone differences, even with a livechat implemented, the support for each step and conversation takes up to 24 hours per response. Having some hours covered in our timezone would greatly improve customer support experience.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    • To my knowledge, Troop Messenger is already a complete tool, so there is no feature that is required to be improved.
    Read full review
    Likelihood to Renew
    Superhuman Platform Inc.
    Coda is definitely something that has been proven to drive positive impact in our organization. We have many divisions that can benefit from this that we have yet to explore. It would definitely be worth renewing.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    No answers on this topic
    Usability
    Superhuman Platform Inc.
    There is a little bit of a learning curve on where to point and click to add in different elements and make edits. But it is still very manageable once you get the hang of it. I do still have some issues with some of my connected pages updating each other when I don't want them to sync. So I'll end up editing one page, and it will make the same edits on another page.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    No answers on this topic
    Reliability and Availability
    Superhuman Platform Inc.
    So far in the past year, we haven't had situations that Coda has gone down for us which is great.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    No answers on this topic
    Performance
    Superhuman Platform Inc.
    We haven't done any integrations - the initial part of our experience we found that for docs with complex formulas, the page tends to load slowly but in recent months, Coda has improved and optimized the loading times in general and we generally don't find any problems in terms of speed anymore.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    No answers on this topic
    Support Rating
    Superhuman Platform Inc.
    Mainly due to timezone differences. I think Coda's support in general is well implemented and executed. They know their stuff and are helpful. But since I'm not in the same timezone, solution rates are slower for me, and that's not something I prefer. I work in customer service, too, and more often than not, time is important. Shortening the solution time would be a much greater experience.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    No answers on this topic
    Implementation Rating
    Superhuman Platform Inc.
    I'm relatively inexperienced but this experience is meaningful. It would have been nice to have some guidance from Coda so that we understood more on Coda's purpose and potential.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    No answers on this topic
    Alternatives Considered
    Superhuman Platform Inc.
    While all of the products listed have great features and platforms, there was always one thing missing from them that I would need to get from another application. Coda was the first one we used that really combined some of the best parts of those products and allowed us to use it in one place. I also appreciate the flexibility of creating your own framework and workflow, unlike in other tools where you have to follow how they capture data and organize projects.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    The best aspect of range in a remote setting is feeling connected. I feel as though we are all united because we can easily start a conference with our teammates, making it seem like we are all present. These very little things let us coordinate and work together in a way that was never previously conceivable. I like Troop Messenger and the ability to interact without experiencing any latency.
    Read full review
    Scalability
    Superhuman Platform Inc.
    I think scalability is definitely good here since it's based on number of doc makers. Implementation into each dept becomes simpler. That being said, due to the nature of our work, we find it easier that we have a "super user" and then a team of other doc makers. This would make the doc creation and management more efficient.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    No answers on this topic
    Return on Investment
    Superhuman Platform Inc.
    • Increased insight for all stakeholders involved--both in terms of overview and details
    • Better grip on issues and escalations--reduced friction, confusion, and higher clarity on status, next actions, and ownership.
    • Reduced time required by those who need to maintain all information. Record (a detail) once and use multiple times.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    • Our team communication and collaboration is simplified with Troop Messenger. Now that we don’t feel the need to use e-mail for checking our work requirements and updates, we check all of them in Troop Messenger and get on to work. We are able to bring non-employees, such as our customers and clients, into it to exchange business conversations. We don’t feel any negative impacts with it.
    Read full review
    ScreenShots

    Troop Messenger Screenshots

    Screenshot of Affordable pricing for every Business
Ensure your enterprise instant messaging is swift and secure with Troop Messenger – the most affordable team communication app.Product screenshotProduct screenshotProduct screenshotProduct screenshot