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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SuperOffice CRM

    Score6 out of 10
    N/ASuperOffice CRM is a customer relationship management (CRM) software built as an integration with all Microsoft Office applications.N/A

    TrackerRMS

    Score9 out of 10
    N/ATrackerRMS is a cloud based CRM and recruitment software provider designed for companies and users from startups to enterprise level customers. Some key features include: Contact & Activity Management, Sales Lead & Opportunity Management, and Standard Reports & Dashboards.N/A
    Pricing
    SuperOffice CRMTrackerRMS
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SuperOffice CRMTrackerRMS
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    SuperOffice CRMTrackerRMS
    Sales Force Automation
    Comparison of Sales Force Automation features of SuperOffice CRM and TrackerRMS
    Feature
    SuperOffice CRM
    6.8
    1 Ratings
    14% below category average
    TrackerRMS
    -
    Ratings
    Customer data management / contact management8.01 Ratings00 Ratings
    Workflow management6.01 Ratings00 Ratings
    Territory management6.01 Ratings00 Ratings
    Opportunity management8.01 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.01 Ratings00 Ratings
    Contract management8.01 Ratings00 Ratings
    Quote & order management6.01 Ratings00 Ratings
    Interaction tracking6.01 Ratings00 Ratings
    Channel / partner relationship management6.01 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of SuperOffice CRM and TrackerRMS
    Feature
    SuperOffice CRM
    6.3
    1 Ratings
    20% below category average
    TrackerRMS
    -
    Ratings
    Case management7.01 Ratings00 Ratings
    Call center management6.01 Ratings00 Ratings
    Help desk management6.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of SuperOffice CRM and TrackerRMS
    Feature
    SuperOffice CRM
    6.5
    1 Ratings
    17% below category average
    TrackerRMS
    -
    Ratings
    Lead management7.01 Ratings00 Ratings
    Email marketing6.01 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of SuperOffice CRM and TrackerRMS
    Feature
    SuperOffice CRM
    6.7
    1 Ratings
    14% below category average
    TrackerRMS
    -
    Ratings
    Task management7.01 Ratings00 Ratings
    Billing and invoicing management6.01 Ratings00 Ratings
    Reporting7.01 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of SuperOffice CRM and TrackerRMS
    Feature
    SuperOffice CRM
    6.7
    1 Ratings
    13% below category average
    TrackerRMS
    -
    Ratings
    Forecasting6.01 Ratings00 Ratings
    Pipeline visualization7.01 Ratings00 Ratings
    Customizable reports7.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of SuperOffice CRM and TrackerRMS
    Feature
    SuperOffice CRM
    6.8
    1 Ratings
    12% below category average
    TrackerRMS
    -
    Ratings
    Custom fields8.01 Ratings00 Ratings
    Custom objects7.01 Ratings00 Ratings
    Scripting environment6.01 Ratings00 Ratings
    API for custom integration6.01 Ratings00 Ratings
    Security
    Comparison of Security features of SuperOffice CRM and TrackerRMS
    Feature
    SuperOffice CRM
    7.5
    1 Ratings
    11% below category average
    TrackerRMS
    -
    Ratings
    Single sign-on capability7.01 Ratings00 Ratings
    Role-based user permissions8.01 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of SuperOffice CRM and TrackerRMS
    Feature
    SuperOffice CRM
    6.0
    1 Ratings
    22% below category average
    TrackerRMS
    -
    Ratings
    Social data6.01 Ratings00 Ratings
    Social engagement6.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of SuperOffice CRM and TrackerRMS
    Feature
    SuperOffice CRM
    7.0
    1 Ratings
    7% below category average
    TrackerRMS
    -
    Ratings
    Marketing automation8.01 Ratings00 Ratings
    Compensation management6.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of SuperOffice CRM and TrackerRMS
    Feature
    SuperOffice CRM
    6.0
    1 Ratings
    24% below category average
    TrackerRMS
    -
    Ratings
    Mobile access6.01 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of SuperOffice CRM and TrackerRMS
    Feature
    SuperOffice CRM
    -
    Ratings
    TrackerRMS
    9.0
    2 Ratings
    13% above category average
    Applicant Tracking00 Ratings9.02 Ratings
    Best Alternatives
    SuperOffice CRMTrackerRMS
    Small Businesses
    Salesflare
    Score10 out of 10
    Crelate
    Score9.1 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    JobDiva
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SuperOffice CRMTrackerRMS
    Likelihood to Recommend
    7.0
    (1 ratings)
    9.0
    (2 ratings)
    Usability
    7.0
    (1 ratings)
    9.0
    (2 ratings)
    Support Rating
    7.0
    (1 ratings)
    10.0
    (2 ratings)
    User Testimonials
    SuperOffice CRMTrackerRMS
    Likelihood to Recommend
    SuperOffice AS
    Not the most modern or integrated crm in the world in my opinion. I feel that the user interface needs to be redone and modernized, the mobile app is outdated, and the cloud-based Microsoft Exchange calendar sync is way too expensive.
    Incentivized
    Read full review
    TrackerRMS
    Honestly there is no weakness in TrackerRMS. We have great experience in using TrackerRMS
    Incentivized
    Read full review
    Pros
    SuperOffice AS
    • Customer relation management
    • Calendar management
    Incentivized
    Read full review
    TrackerRMS
    • Follow through with questions
    • Resolve any issues that may arise
    • Continuing to update their system
    Incentivized
    Read full review
    Cons
    SuperOffice AS
    • User interface
    • Exchange calendar sync
    • Mobile app
    Incentivized
    Read full review
    TrackerRMS
    • Sometimes it sluggish
    • Other then this everything is great
    • We had great experience using TrackerRMS
    Incentivized
    Read full review
    Usability
    SuperOffice AS
    UI/UX would need some love and modernization, mobile app is out of date in my opinion.
    Incentivized
    Read full review
    TrackerRMS
    I find it easy to show people now to use all aspects of this software with our business.
    Incentivized
    Read full review
    Support Rating
    SuperOffice AS
    No proper help or solutions in exchange calendar sync issues.
    Incentivized
    Read full review
    TrackerRMS
    Great customer service
    Incentivized
    Read full review
    Alternatives Considered
    SuperOffice AS
    No answers on this topic
    TrackerRMS
    Allows for more detailed information to be listed on each entry.
    Incentivized
    Read full review
    Return on Investment
    SuperOffice AS
    • Centralized customer information management
    • Return on investment
    Incentivized
    Read full review
    TrackerRMS
    • Cost effective
    • Very efficient
    Incentivized
    Read full review
    ScreenShots