What users are saying about
1 Rating
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Score 8 out of 100
3 Ratings
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Score 9.3 out of 100

Attribute Ratings

  • TourMyApp is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Support.com Guided Path

80%
1 Rating
9.0

TourMyApp

90%
1 Rating

Likelihood to Recommend

Support.com

It is well suited for consumers with small business[es], but in my view not suitable for large businesses.
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Silver Stripe Software

Easy integration, well suited for all kind of businesses and helpful customer support is available. User can create an interactive scenario for web based applications and [it] is well suit[ed] for users to get more help in using software and web based applications. It's a great platform. Will definitely recommend.
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Pros

Support.com

  • Helped in customer and technical support with massive home based team.
  • Optimized home sourcing and industry leading solutions.
  • Helped a lot in Education and Healthcare.
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Silver Stripe Software

  • You can create content easily.
  • Simple onboarding solution readily available.
  • In app training and support available.
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Cons

Support.com

  • Need more value with products.
  • Need more value with warranty.
  • Cloud platform needs improvement.
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Silver Stripe Software

  • Building out time needs improvement.
  • Difficulty in navigating and finding products.
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Pricing Details

Support.com Guided Path

Starting Price

Editions & Modules

Support.com Guided Path editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    TourMyApp

    Starting Price

    Editions & Modules

    TourMyApp editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Alternatives Considered

      Support.com

      No alternative utilized
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      Silver Stripe Software

      No other products used.
      Read full review

      Return on Investment

      Support.com

      • No specific resources required.
      • Less team because of home based services.
      • User friendly.
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      Silver Stripe Software

      • Less team required.
      • User friendly.
      • Easy integration.
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