Symantec IGA

Likelihood to Recommend

If an organization is looking for a good comprehensive identity management/governance suite that is easy to implement, CA identity manager may be a good/robust product. It is best to understand specific use case for your organization and try out the product before a final purchase decision as is the case with all sw products.

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Shiv Shivakumar

customer service leader

ifoxComputer Software, 1001-5000 employees

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Pros

It has complete identity management and governance capabilities equipped with a simple, intuitive user experience and helps simplify processes such as user access requests and access certifications. This in turn helps in improved productivity and user satisfaction.

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Shiv Shivakumar

customer service leader

ifoxComputer Software, 1001-5000 employees

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Cons

Bringing on new users and removing existing user when new employee/contractors join or leave an organization can be improved by linking directly to HR module.
The slightly complicated GUI makes drill down difficult for a new user.

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Shiv Shivakumar

customer service leader

ifoxComputer Software, 1001-5000 employees

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Alternatives Considered

The final contenders were CA and Oracle - Oracle was tedious to implement and maintain while on the other hand CA was easy to implement and maintain and came at a much lower price.

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Shiv Shivakumar

customer service leader

ifoxComputer Software, 1001-5000 employees

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