Help Desk

Web and Video Conferencing

Customer Support

Flowchart

Text Editors

Version Control

Development

School Management

Education

Business Intelligence (BI)

Calibration Management

Collaboration

Enterprise Search

Meeting Management

Enterprise

Accounting

Accounting and Tax Services

Anti-Money Laundering (AML)

Cryptocurrency Wallets

Financial Research

Financial Risk Management

Hedge Fund

Tax Compliance

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

Employer of Record (EOR)

HR Management

International Payroll

On-Demand Payment

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Business Process Automation

Cloud Data Warehouse

Cloud Storage

Complex Event Processing

Component Content Management

Data Governance

Density-Optimized Servers

Fraud Detection

Hosted Virtual Desktop

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Metadata Management

Network Performance Monitoring

Network Traffic Analysis (NTA)

Product Implementation Services

Test Management

User Activity Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Loyalty Program

Email Marketing

Location Intelligence

Marketing Automation

Referral Marketing

Search Marketing Intelligence

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Sales

Data Loss Prevention

Data-Centric Audit Protection (DCAP)

Operational Technology (OT) Security

Security Information and Event Management (SIEM)

Security

Awards Management

Car Rental

Construction Accounting

Legal Research

Retail Execution

Vertical-Specific

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Symantec's CA Identity Suite has been widely used for security and protection purposes, providing real-time policy-based approaches that help users secure their identity and access management. By eliminating logistics delays, users have experienced improved efficiency in resolving information-related issues and have been able to work as a team with confidence and optimism. The tool's automation capabilities significantly benefit identity management, allowing users to examine and certify privileges through entitlements certification, ensuring appropriate access and avoiding vulnerabilities. Additionally, the product's ability to centralize access has streamlined management processes while enabling single sign-on across multiple platforms. It has also served as an alternative to Active Directory in retail store environments, facilitating better and easier management for a large number of users. Furthermore, the product's features for auditing and reporting on access to connected resources have proved invaluable for compliance purposes. Overall, CA Identity Suite has provided practical solutions for IT organizations under pressure to improve operational efficiencies and remain compliant in managing user identities and access.

Professionalism and Accuracy: Users consistently praise the professionalism and accuracy of Symantec Identity Governance and Administration, attributing its ability to handle inquiries with prompt and accurate responses.

Safe and Secure Solution: Symantec Identity Governance and Administration is highly regarded for offering a safe and secure solution for access management and governance, equipped with multiple connectors for servers and endpoints.

Various Supports Provided: Users appreciate the various supports provided by Symantec Identity Governance and Administration. Features such as load balancing enhance performance, while section 508 compliance ensures accessibility for all users. These capabilities contribute to a seamless user experience and efficient operations within organizations.

Cons:
1. Interaction with the application needs improvement: Some users have expressed that they find the interaction with the application to be subpar and believe it requires further enhancement. They have encountered issues such as slow response times, unresponsive elements, and unintuitive navigation.

2. Dashboard needs improvement: Multiple users have pointed out that the dashboard of the application is in need of improvement, suggesting that it may not meet their expectations. Users have mentioned issues with data visualization, customization options, and overall usability.

3. Integration with other products needs improvement: Users have reported that they encountered difficulties when integrating this tool with other products, indicating a need for enhanced integration capabilities. Some users specifically mentioned challenges in connecting third-party tools or existing systems seamlessly with this application, leading to inefficiencies and additional manual workarounds.

Users have made several recommendations for Symantec IGA based on their experiences. The most common recommendations include optimizing guides and data support. Users suggest that Symantec IGA should provide better documentation and guides to optimize the usage of the product. They appreciate clear and comprehensive instructions as well as helpful examples. Additionally, users recommend that the product should offer robust data support, allowing them to easily manage and analyze identity management and access control data.

Another common recommendation is to improve stability and security. Many users highlight the importance of stability and security in an identity management solution. They recommend that Symantec IGA focus on enhancing these aspects to ensure a reliable and secure environment for managing user identities and access rights. Users value a stable system that minimizes downtime and ensures consistent performance, while also prioritizing strong security measures to protect sensitive information.

Users also suggest enhancing administrator usability. They find Symantec IGA intuitive and user-friendly for administrators, but they still provide recommendations for further improvement. Users emphasize the importance of continually enhancing the user interface and overall usability of the product. They suggest streamlining administrative tasks, simplifying workflows, and providing more customizable options. Improving the overall user experience for administrators can increase their productivity and effectiveness in managing identity management processes.

In addition to these recommendations for Symantec IGA, users also advise considering other similar products and conducting a side-by-side comparison to determine the best fit for specific business needs. For organizations with skilled administrators who are properly trained on the product, users recommend CA Identity Management as another viable solution.

Symantec IGA (formerly Layer7 Identity Suite & CA Identity Suite) from Broadcom provides comprehensive identity management and governance capabilities. In addition, Symantec IGA performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement.

Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.

Single Sign on

Single Sign on Adaptive

Multi Factor Authentication

Multi Factor Authentication Adaptive

Small: 1 - 249 users

Medium: 250 - 999 users

Large: 1,000 - 4,000 users

XL: more than 4,000 users

Teams Manager for Microsoft Teams

Symantec IGA

Identity Governance and Administration

Likelihood to Recommend

Broadcom

Symantec Identity Security Overview

Symantec Identity Security provides solutions that increase convenience, security, and velocity, so you can continue to rely on Symantec to protect your most valuable assets. 

To learn more, visit www.broadcom.com/identity.

IBM Cognos Analytics

SAP BusinessObjects Business Intelligence

BMC Helix ITSM

BI Brainz

customer service leader

CA Identity Manager 2016-09-09 16:10:08

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

New users

Hr module

Drill down

Self service

Easy to install

Identity management

User experience

Intuitive user experience

User access

Home

Identity Governance and Administration Tools and Solutions

[At our organization CA Identity Manager is] used in identity management and governance and in processes such as user access requests and access certifications.

It has complete identity management and governance capabilities equipped with a simple, intuitive user experience and helps simplify processes such as user access requests and access certifications. This in turn helps in improved productivity and user satisfaction.

Bringing on new users and removing existing user when new employee/contractors join or leave an organization can be improved by linking directly to HR module.
The slightly complicated GUI makes drill down difficult for a new user.

For us, it was a fairly easy implementation over 60 day period that provided ROI fairly quickly

SAP Business Objects, BMC Remedy IT Service Management Suite, IBM Cognos

Symantec IGA
Formerly Layer7 Identity Suite, from CA

Overview

What is Symantec IGA?