Symitar vs. Temenos Transact - Core Banking

The system is quick and easy to use for our front-line staff allowing them to serve our members extremely fast. Additional functionality n some modules would allow us to move off some third party vendors and do it within the existing system.

Incentivized

Due to cloud based solution when I was not in town and want some technical assistance for branch or any financial transaction, it is easy to access it from anywhere plus there is 24/7 reports available. It is easy for development team for new functionalities to implement. There is one down side we experienced that whenever there are largen numbers of user signed in, system get but slow.

• quick and easy access to member accounts.
• integrations with 3rd party vendors to enhance our member service experience.
• online, mobile banking and shared branching integration allowing us to serve our members anywhere in the world.

Incentivized

• Payments
• Retail
• Corporate
• Bulk posting
• 24/7 reports

• Business services modules do have everything we would like.
• Collections modules do not have everything we would like.
• A way to allow users to update their software without them having to have local administrative rights.

Incentivized

• Technical documentation
• High cost
• slow when many user are logged in

• It has allowed us to grow from a less than 500 million dollar in asset size credit union to a 2 billion dollar is asset size credit union over the past 20 years.
• Growth is asset size achieved without sacrificing member service.
• With our focus on member service and the usage of the system, we have seen continuous growth in our membership every year.

Incentivized

• High number of users
• Handling bulk posting
• Payments