Name: Symitar
Rating: 8 (2 reviews)
Author: Jack Henry & Associates

Help Desk

Web and Video Conferencing

Customer Support

AI Code Generation

AI Development

Cross-Browser Testing

Functional Testing

PHP Frameworks

Development

Online Proctoring Software

Education

Business Intelligence (BI)

Case Management

Collaboration

Contract Analysis

Whistleblowing

Enterprise

Accounting

Financial Planning and Analysis (FP&A)

SaaS Spend Management

Travel Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Time Tracking

Workforce Analytics

Workforce Management

Human Resources

API Design

Change and Configuration Management

Cloud Storage

Cybersecurity Consulting

Data Center Backup

Data Center Cooling

Data Preparation

Data Warehouse

DevOps

Embedded Database

Fraud Detection

Function as a Service (FaaS)

Integration Platform as a Service (iPaaS)

Managed Security Service

Monolithic Frame-based Disk Arrays

Network Performance Monitoring

Requirements Management

Sensitive Data Discovery

User Virtualization

Virtualization Management

Website Hosting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Customer Advocacy

Email Marketing

Marketing Automation

Mobile Marketing

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Content Management

Sales

Identity Threat Detection & Response Software

Security

Apparel

Aviation

Direct Secure Messaging

Geographic Information

Healthcare Learning Management

Intelligent Document Processing

Mental Health

Practice Management

Simulation

Text Analysis

Vertical-Specific

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FIS Core Banking

Symitar, developed by Jack Henry & Associates, Inc., is a core platform designed to cater to the needs of community and regional banks, credit unions, de novo banks, and fintechs. According to the vendor, this scalable and customizable solution empowers financial institutions to deliver a personalized banking experience to their members or customers across all channels. It offers a range of features that can enhance operational efficiency and improve customer satisfaction.

## Key Features

**Core Platforms**: According to the vendor, Symitar's core platform provides a comprehensive and customizable solution for financial institutions, allowing them to deliver a personalized banking experience to their members or customers.

**Digital Banking**: The vendor claims that Symitar's digital banking solution offers a user-friendly and intuitive online and mobile banking experience, enabling users to conveniently access their accounts, perform transactions, and manage their finances from any device.

**Payments**: According to the vendor, Symitar's payments solution enables efficient processing of various types of transactions, including ACH processing, wire transfers, remote deposit capture, and card processing. It also provides robust fraud prevention and risk management capabilities.

**Operations**: The vendor states that Symitar's core platform streamlines and automates operational processes, offering features such as account opening and maintenance, transaction processing, statement generation, and document management. It also provides workflow management tools to optimize operational workflows.

**Information Security & Technology**: According to the vendor, Symitar prioritizes information security and offers robust technology solutions, including encryption, multi-factor authentication, and intrusion detection systems. These measures aim to protect sensitive member or customer data and ensure compliance with industry regulations.

**Lending**: The vendor claims that Symitar's lending solution provides comprehensive tools and workflows to support the lending process from origination to servicing. It includes features such as loan application processing, underwriting, credit decisioning, and loan document management, while incorporating risk management capabilities.

**Financial Crimes & Fraud Risk**: According to the vendor, Symitar's platform includes robust financial crimes and fraud risk management features, such as anti-money laundering (AML) and fraud detection capabilities, transaction monitoring, suspicious activity reporting, and watchlist screening. These features aim to protect financial institutions and their members or customers.

**Commercial Banking**: The vendor states that Symitar's platform offers features tailored for commercial banking, including cash management, treasury services, commercial lending, and relationship management. These features aim to support the needs of businesses and commercial accountholders.

**Customer & Member Relationships**: According to the vendor, Symitar's core platform includes customer and member relationship management capabilities, allowing financial institutions to maintain a comprehensive view of their customers or members, including their interactions and preferences. This enables personalized communication and targeted marketing efforts.

**Financial Health Solutions**: The vendor claims that Symitar offers financial health solutions that empower accountholders with tools for budgeting, financial goal setting, expense tracking, and financial education. These tools aim to provide insights and analytics to improve their financial well-being.

Jack Henry's Credit Union Core Platform, Symitar, is presented as an ecosystem for credit unions that helps them to grow membership. It aims to give members an intuitive experience across all channels with a core platform that is dynamic, comprehensive, scalable, and customizable. And the use can create enhancements, develop interfaces to third-party systems, and decide whether the cloud or in-house hosting is right for the organization.

Symitar

Banking Software features customer account management and customer account portals for customer self-service, and also for customer support interaction, whether the customer is a person or company. It includes mobile applications with features for customer self-service and support for a variety of financial services.

Banking

CoastHills Federal Credit Union

VP Technology

Likelihood to Recommend

Jack Henry & Associates

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Microsoft 365

Twingate

Symitar 2024-05-02 11:20:45

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Banking Software

Symitar is our core banking platform. We use it service our members in all aspects of their banking. They also integrate well with other 3rd party vendor services that we use such as card services, shared branching and more.

quick and easy access to member accounts.
integrations with 3rd party vendors to enhance our member service experience.
online, mobile banking and shared branching integration allowing us to serve our members anywhere in the world.

Business services modules do have everything we would like.
Collections modules do not have everything we would like.
A way to allow users to update their software without them having to have local administrative rights.

It has allowed us to grow from a less than 500 million dollar in asset size credit union to a 2 billion dollar is asset size credit union over the past 20 years.
Growth is asset size achieved without sacrificing member service.
With our focus on member service and the usage of the system, we have seen continuous growth in our membership every year.

Symitar

Overview

What is Symitar?