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Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Text
Score 0.0 out of 10
Small Businesses (1-50 employees)
Text is a customer support platform that integrates live chat, ticketing, and automation. The platform features an AI agent designed to handle routine inquiries, alongside tools for managing chat, email, and social media interactions. Core Features: Automated Support: An AI agent handles routine queries to reduce manual workload. Omnichannel Integration: Centralizes communications from live chat, email, and messaging apps into a single interface. Ticketing…
$25
per month per user
Pricing
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Editions & Modules
Essential
$25
per month per user (+$0.99 per AI agent resolution)
Growth
$99
per month per user (+$0.99 per AI agent resolution)
Enterprise
$10,000
per year per user (+$0.99 per AI agent resolution)
Offerings
Pricing Offerings
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Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeOptional
Additional DetailsDiscounts available for annual billing.
More Pricing Information
Best Alternatives
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Small Businesses
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Score 9.0 out of 10
Medium-sized Companies
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Agiloft Service Desk (discontinued)
Score 9.0 out of 10
Enterprises
Front
Front
Score 9.2 out of 10
All AlternativesView all alternatives
User Testimonials
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ScreenShots

Text Screenshots

Screenshot of Text's dashboard that combines AI agents, AI live chat, AI help desk ticketing, automation and analytics.Screenshot of Text Chat's AI-powered customer support tool that helps to turn traffic into revenue.Screenshot of AI Agents that are smart, responsive and always on.Screenshot of the interface to spot trends and shifts in customer service with reports like total chats, CSAT, unique visitors or conversions to improve KPIs.Screenshot of the Customer List that unifies chats, tickets, purchases, and campaign activity into a single profile, giving teams instant context and enabling faster, smarter customer follow-ups.Screenshot of Text Intelligence, which is a self-learning AI layer to help with reply suggestions, autonomously handles common inquiries and escalates when needed.