Likelihood to Recommend On coming to well suited experience while error handling and effortless recovery processes are crucial, Tidal performs exceptionally well. It can identify and fix automated issues, reducing downtime and interruptions. A smaller automation solution may be more cost-effective if a business primarily utilizes a single platform or uses a small number of applications that do not require complex integration.
Read full review Well Suited if running other BMC products Need well trained Level 2 & Level 3 Administration for day to day tasks
Read full review Pros Tidal Automation allows us to automate and schedule/ perform various tasks in a easy and effective manner. It is highly interactive and effective allowing nearly 4k -5k jobs to run a day. Tidal is designed to be easily shareable and collaborative allowing multiple users to work at a particular time making work effective. Tidal allows us to ensure that every event which is triggered is exactly when it's supposed to be regardless of other activities which are going as well. It is user-friendly to generate the reports required of a particular object and allows us to test the codes perfectly well before executing in live environment. Read full review Ease of Integration with other BMC products like BMC BSA , BNA ,Remedy & ITSM Technical Support is good Good documentation & Community Support Integration with third party apps is good Read full review Cons Still a bit slow when navigating. If you close a job you have to wait a few seconds to open another one. Even when you made no changes. When viewing a job and make no changes, the "ok" button changes the last modified date as if you made a change. No big deal, but wastes time when troubleshooting a problem and looking into what jobs were changed last. You can see the parameters column in the "job activity", but not in "Job definitions". Can't search the parameters field in the filter. Changing a variable name does not change it on the job. It still works because Tidal Automation uses the ID number. It just causes confusion when you see a variable on a job and can't find the variable under "Variables". On top of that, Tidal Automation does not show the ID column under "Variables" making it even more difficult to find the variable. Read full review Complex initial setup Integration with Cloud is missing UI is old & traditional & not user friendly Read full review Likelihood to Renew We are on the fence. The increased pricing for renewals is staggering. With new automation options like Microsoft's Power Automate and Event Driven
Ansible on the field, there are other options now available.
Read full review Implementation Rating Having provided consulting services for years on Tidal by Redwood, I recommend going with a solutions partner or consultant to deploy it. I believe there are sizing and tuning guidelines that should be followed for environments of scale. I believe they are not critical when first lighting up the product, but if you are not aware of them you will encounter performance degradation after a few thousand job objects are added.
Read full review Alternatives Considered 1. Tidal is good at processing large volume pf data and is cost effective. 2. Tidal can automate the scheduling of production objects, ensure that materials are delivered on time 3. Tidal Process large volumes of data which cannot be done everyday by running codes/scripts manually which does it with ease when required.
Read full review We choose Atrium Orchestrator since we are using other BMC products in our environment & integration to those products is simple
Read full review Return on Investment Better decision-making and more process visibility are achieved through reporting and monitoring. Lowered time frames and streamlined administration of the workflow. Improved cost and resource allocation, especially in cloud contexts. A decrease in manual errors and related expenditures. Unusual problems that could occur during automation. Possible difficulties shifting to a new automation tool. The expense of beginning implementation and training. Read full review Able to automate 50% of manual operations work Read full review ScreenShots