TINT vs. VistaCreate

[Tint should] Improve response times in between initial quotes and questions to same-day support as promised. Overall, for our limited needs for a social media at hosted conference, it suited our needs, but would not have paid extra for customer support - you will be on your own for this one. Customer support was factored into cost, which is why it is difficult to recommend TINT.

VistaCreate is well suited for creating engaging content for users of all age groups. There are beautiful, modern templates and a variety of shapes and animations to choose from. Most importantly, the cost is inexpensive, and you get that bang for your buck. An attractive feature is the ability to upload music, or choose from the library, to add to your content piece. It's quite clever, as this allows the reader to engage in more than one sense e.g., animated content versus static text. The reader hears music, and the content is animated and visually appealing. This allows keywords to be highlighted. The probability of communicating your message in this manner is increased.

Incentivized

• The social media wall became an instant hit at our conference.
• The social media wall customization was excellent in terms of branding and customizations.

• Certificate design
• Social media communications
• Conversion of designs into various file formats e.g. mp4, jpg, pdf
• PowerPoint designs

Incentivized

• Customer service: it took 10 business days to get initial questions answered from our sales contact, Matt. After we purchased the mid-grade package that came with prioritized email responses, it took 4 hours to respond to an emergency issue. We were never informed that our LinkedIn accounts would not be compatible with the Tint platform, which is significant is this is one of your main sources for content generation. After being able to jump on to a call with Alex and Customer Success in the middle of a crazy busy conference, we were promised a follow-up call to see what could be done about billing. 2 emails later and no response. I just received responses to some tickets 30+ days after event ended. Do not pay for the mid-grade package. Your emails will not be prioritized. Be sure to double check that all social media platforms you intend to use are functioning with platform before purchasing.
• The auto scroll feature is a bit abrupt in transitions and would advise smoother visual when sliding between social media posts.
• Better improvement on duplicate posts and pictures - many still made it through filter and generated repetitive content.

• Difficult to design content on mobile phone
• Mobile designs do not sync with desktop app

Incentivized

I chose Tint because of the ability to customize and better brand for social media wall engagement. And for promised customer support, which ultimately Tint lacks. I'm a nice guy and I also believe in holding companies accountable to the high standards that are promised.

In my view, VistaCreate is easier to navigate and design content. The templates are fun and appealing. The availability of Shutterstock photos is endless. The version history is saved so that work is not lost. There is a brand feature that automatically selects color themes to support branding. It is easy to export content to your desired file type.

Incentivized

• Increased social media engagement at event
• Increased online engagement for event
• Increased brand awareness

• Improved communication with staff
• Improved brand presence on social media
• Ability to appeal to all age groups
• Improved staff morale

Incentivized