TINT vs. VMware vSOM (discontinued)

[Tint should] Improve response times in between initial quotes and questions to same-day support as promised. Overall, for our limited needs for a social media at hosted conference, it suited our needs, but would not have paid extra for customer support - you will be on your own for this one. Customer support was factored into cost, which is why it is difficult to recommend TINT.

Vsphere Operation Management is suitable for automating the process of bringing up an alternate data center in case of a disaster. It also is a great way for testing your readiness of disaster. You have the ability to bring up a server in a "bubble" for testing. This way you can show your admins how the failover process will work.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The social media wall became an instant hit at our conference.
• The social media wall customization was excellent in terms of branding and customizations.

• The best thing about VSOM is that it's built into VCenter so you only have one point of administration
• VSOM does a great job of making applications intuitive
• Re-IPing virtual machines are a must and VSOM does a great job of making this a simple process

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Customer service: it took 10 business days to get initial questions answered from our sales contact, Matt. After we purchased the mid-grade package that came with prioritized email responses, it took 4 hours to respond to an emergency issue. We were never informed that our LinkedIn accounts would not be compatible with the Tint platform, which is significant is this is one of your main sources for content generation. After being able to jump on to a call with Alex and Customer Success in the middle of a crazy busy conference, we were promised a follow-up call to see what could be done about billing. 2 emails later and no response. I just received responses to some tickets 30+ days after event ended. Do not pay for the mid-grade package. Your emails will not be prioritized. Be sure to double check that all social media platforms you intend to use are functioning with platform before purchasing.
• The auto scroll feature is a bit abrupt in transitions and would advise smoother visual when sliding between social media posts.
• Better improvement on duplicate posts and pictures - many still made it through filter and generated repetitive content.

• The installation of VSOM is very tedious
• It uses an MS SQL database
• It should be able to adjust for hardware modifications in VCenter

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I chose Tint because of the ability to customize and better brand for social media wall engagement. And for promised customer support, which ultimately Tint lacks. I'm a nice guy and I also believe in holding companies accountable to the high standards that are promised.

vSphere with Operations Management has a much better way of automating the re-IPing of servers so you can stand them up in a different environment or location. You do, however, need another way of replicating your servers to your DR site, VSOM will not do that. We used EMC Recover Point for replication.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Increased social media engagement at event
• Increased online engagement for event
• Increased brand awareness

• In the case of a disaster, the ROI would be substantial.
• The license for VSOM is pretty expensive initially.
• Support for VSOM is terrific.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info