Trend Vision One Email and Collaboration Security vs. VMware AppDefense (discontinued)

The product works great when I have to quarantine a mass email attack. Seems students are always susceptible to email base attacks, we are no different, but when one occurs on a mass email basis I can very easy and quickly block/quarantine those emails either by sender, domain, or URL or all three if need be. We have played with the data loss component but it is hard to do anything but "monitor" because there are way too many false positives. Such as with SSNs and bank routing numbers, but I figure any solution provider would experience the same problem. However, even with monitor and notification only, it is useful to make our users aware they are potentially sending personal information.

Incentivized

Being a VMware product, AppDefense has the advantage of compatibility with all of the VMware product feature updates and patches ( ESXi, NSX, vCenter, etc.). Paired with Carbon Black, it's resource overhead is well-tuned compared to traditional antivirus products.

Incentivized

• Provides a great summarized view of all user end-points via a web-based portal
• Provides a simple but strong policy format for users and computers
• Fairly light agent installed on end-points

Incentivized

• I think that the AppDefense approach is clever and sets it apart from other products. Having a baseline of normal behavior that I can see is something I haven't seen in another product before.
• AppDefense doesn't overload my systems with performance draining agents.
• AppDefense integrates with VMWare products I have or plan to purchase.
• Access to AppDefense support has been better than any other VMWare products.

Incentivized

• Wish I could customize the notification emails more, like including html code to personalize and highlight messages that my end users see when an item is flagged.
• Wish there was a word or phrase component to block/flag emails as I can with files, links, senders and domains.
• Automation of the BEC list would be a plus...such as pulling in an OU or security group so that I do not have to do manually perform this task.
• We have multiple TrendMicro products. Thus it would be nice to have one dash board to "see" or login at least for ApexOne, CAS, etc.

Incentivized

• PowerShell functionality.
• Sorting results in some areas are not applicable.
• Email alerting through AppDefense Manager does not exist, but support has said it is a feature to come.

Incentivized

Only a 9 if the product become completely unaffordable. Covid-19 has adversely affected Higher Ed budgets, if that should happen I would lobby hard to find cuts elsewhere...TrendMicro CAS is a necessary tool for any business to have!

Incentivized

Once Cloud App Security is up and running there is no need to do anything additional. The program will begin protecting all the environment immediately and end results are proven. All notifications come to the administrator email to verify and mitigate a response and check the endpoint if necessary. Very easy to use.

Has always been available for us in 2+ years...100% uptime thus far

Incentivized

On the desktop/laptop it works flawlessly, just need a mobile friendly site or an app to support a workaholic like me

Incentivized

Trend Micro Cloud App Security’s support has been highly competent and thorough when we have needed their assistance. Their support has been quickly dispatched, both through telephone and Email, while answer our questions and providing the “inside baseball” answers we have wanted when discussing the why and how of certain issues. When it came to implementation, their support sat through us as we deployed agents and took us on an adventure few implementations have.

Incentivized

The product is still quite new, and there seems to be a lack of technical information available for both the E.U. and support staff. That being said, the support staff that I have worked with have always been very knowledgeable and ensure that they see a ticket through to completion.

Incentivized

To date we had only utilized Symantec Small Business Suite for all of our antivirus needs. We had only moved to the cloud environment during the summer of 2020, and after doing so I'm not sure that I would ever change from Trend Micro Cloud App Security. The cost and features all are a great fit for the small to medium-sized business such as ours.

Incentivized

We have several security applications, but none exactly like VMware AppDefense. That is one of the reasons I like it, as it seems to take a different angle on monitoring and protection. The other apps monitor different things, but one thing AppDefense seems to have over them is a streamlined interface and not a lot of false positives.

Incentivized

• CAS gives us peace of mind knowing the file systems we rely on in the cloud are protected the same way they would be if they were sitting in our office. This leads to a reduced risk of downtime that could otherwise limit us from being able to properly support our customers.

Incentivized

• As with everything now, automation is key. AppDefense effectively monitors the activity on all our VMs, freeing administrators to work on more projects
• Makes it much easier to diagnose issues when system are not running as intended

Incentivized