a solid end-to-end AV & malware protection for our business endpoints
Updated November 24, 2021

a solid end-to-end AV & malware protection for our business endpoints

Chris Johnson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Trend Micro Cloud App Security

We use [Trend Micro Cloud App Security] to support & protect our endpoints both in the office and remotely, all totaling about 30 users. It enables us to monitor and alert of any problem issues in real-time and provide the user as well as me, the admin, of any problems via email and a web-based dashboard.

Pros

  • Provides a great summarized view of all user end-points via a web-based portal
  • Provides a simple but strong policy format for users and computers
  • Fairly light agent installed on end-points

Cons

  • Their web-support is not very clear, even though phone support is fine
  • Remote endpoints that don't have a strong or constant internet connection frequently report as offline - kind of annoying
  • Their settings don't seem to be mapped out very clearly, so there is a lot of hunting to find the right one to change
  • Easy to support centrally so reduces issues with in-person support
  • Very efficient and does not seem to slow our users down during the day
  • Very affordable seat costs
It is cheaper than most other business antivirus/malware that I have used before, and has a smaller footprint on endpoints. It also seems to have fewer false positives. It is very easy to install compared to others, and has a solid web-based control panel for administering users accounts. It is very easy to monitor our remote users and apply policies or scans even when they are off-line.

Do you think Trend Vision One Email and Collaboration Security delivers good value for the price?

Yes

Are you happy with Trend Vision One Email and Collaboration Security's feature set?

Yes

Did Trend Vision One Email and Collaboration Security live up to sales and marketing promises?

Yes

Did implementation of Trend Vision One Email and Collaboration Security go as expected?

Yes

Would you buy Trend Vision One Email and Collaboration Security again?

Yes

I think [Trend Micro Cloud App Security] works well for a small to mid-size business. Probably not needed for a very small company though due to cost.

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