TrustRadius

TrueDialog vs. WATI.io

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TrueDialog
Score 9.0 out of 10
N/A
TrueDialog is a cloud-based mobile text messaging solution that supports instant, personalized communication between businesses and their customers, from the company of the same name in Austin, Texas.
$99
per month
WATI.io
Score 8.9 out of 10
N/A
WATI is a SaaS platform that helps businesses communicate with their customers through customer engagement software built on WhatsApp’s Business API. With it, businesses can conduct personalized conversations, be accessible and engage with customers in real-time.
$49
per month
Pricing
TrueDialogWATI.io
Editions & Modules
Small Business
$99
per month
Business Pro
$375
per month
Enterprise
$899
per month
Custom Enterprise
$2499
per month
Pay-as-you-Go
No Monthly Fee
API Only
Pricing based on a per message or per thousand message basis
Standard
$49
per month
Professional
$98
per month
Offerings
Pricing Offerings
TrueDialogWATI.io
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
TrueDialogWATI.io
Best Alternatives
TrueDialogWATI.io
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Medium-sized Companies
EZ Texting
EZ Texting
Score 9.1 out of 10
Dialpad Support
Dialpad Support
Score 9.1 out of 10
Enterprises
Airship
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Score 8.8 out of 10
Verint Community
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Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
TrueDialogWATI.io
Likelihood to Recommend
10.0
(1 ratings)
8.0
(1 ratings)
User Testimonials
TrueDialogWATI.io
Likelihood to Recommend
TrueDialog
TrueDialog is different from the other texting platforms because they offer a white-glove approach. You feel like they genuinely care about your business and want it to succeed.
Bryan Henry | TrustRadius Reviewer
Bryan Henry
Senior Email Marketing Manager
Read full review
WATI.io
If your userbase is small. Want to set up and start using the system quickly, then go for Wati.io. Easy setup, integration with google sheets, chrome extension, Zapier, Woo-Commerce, an option of the no-code chatbot, etc. will ease up too much work. Pricing-wise, it's costlier than other tools. Also, it's for WhatsApp only. IF you want to do the same with Instagram or Facebook, or LinkedIn, then it will not be possible on Wati.io.
Verified User
Anonymous
Read full review
Pros
TrueDialog
  • SMS Messaging.
  • Link shortener.
  • Contact center solution.
Bryan Henry | TrustRadius Reviewer
Bryan Henry
Senior Email Marketing Manager
Read full review
WATI.io
  • Segmented campaigns.
  • Easy to access documents for developers.
  • Integrations with other tools.
Verified User
Anonymous
Read full review
Cons
TrueDialog
No answers on this topic
WATI.io
  • Open marketplace for integrations.
  • Inclusion of the social platforms like Facebook, LinkedIn & Instagram.
Verified User
Anonymous
Read full review
Alternatives Considered
TrueDialog
Message media's support was non-existent. They are from Australia so you call long distance and there only seems to be 2-3 people working for the company now.
Bryan Henry | TrustRadius Reviewer
Bryan Henry
Senior Email Marketing Manager
Read full review
WATI.io
Wati.io is easy and quick to set up and start using it. No need for any technical person. Also, reviews of other users led us to select Wati.io.
Verified User
Anonymous
Read full review
Return on Investment
TrueDialog
  • 10X our messaging capability.
Bryan Henry | TrustRadius Reviewer
Bryan Henry
Senior Email Marketing Manager
Read full review
WATI.io
  • Quick setup gave us good advantage.
  • Easy to use, no need of any technical knowledge.
Verified User
Anonymous
Read full review
ScreenShots