Smile.io vs. TrueLoyal

Smile.io

3 Reviews and Ratings

TrueLoyal

5 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Smile.io	Score10 out of 10	N/A	Smile.io is a customer loyalty platform from the company of the same name in Kitchener, Ontario. Notably, Smile.io offers a free plan (available for Wix users) to help new entrepreneurs get started with a rewards program, including basic features to reward customers on every order, social sharing & birthday rewards, offer discounts for redeeming points, or style the program to match the site's brand.	$49 per month up to 500 monthly orders.
TrueLoyal	Score9 out of 10	Mid-Size Companies (51-1,000 employees)	TrueLoyal (formerly Zinrelo) is a loyalty program software, designed to foster customer engagement and enhance customer retention. It integrates multiple dimensions such as transactional, social, advocacy, engagement, behavioral, and emotional aspects. This multifaceted strategy aims to incentivize customers to make frequent purchases, actively engage with the brand, and ultimately become vocal advocates. Capabilities: Enhanced Customer Retention: As a point…	N/A

Pricing

Smile.io

TrueLoyal

Wix - Free: $0
per month
Wix - Premium: $49
per month
BigCommerce - Starter: $49
per month
Shopify - Starter: $49
per month
BigCommerce - Growth: $199
per month
Shopify - Growth: $199
per month
BigCommerce - Plus: $999
per month
Shopify - Plus: $999
per month

Enterprise: Custom

Pricing Offerings
Smile.io	TrueLoyal
Free Trial
No	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	Yes

No setup fee

Optional

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Best Alternatives
	Smile.io	TrueLoyal
Small Businesses	Growave Score9.7 out of 10	Growave Score9.7 out of 10
Medium-sized Companies	No answers on this topic	No answers on this topic
Enterprises	No answers on this topic	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Smile.io	TrueLoyal
Likelihood to Recommend	- (0 ratings)	8.2 (2 ratings)

User Testimonials
	Smile.io	TrueLoyal
Likelihood to Recommend	Smile.io No answers on this topic	Zinrelo Zinrelo is the perfect platform to reward frequent buyers, achieve larger AOV’s, and encourage your customers to become your marketing team. Because Zinrelo was not appropriate for our B2B relationships, direct integration with our e-commerce platforms would have allowed us to restrict its use to only eligible customers via the e-commerce customer type. Incentivized R. Erin Lenth Brand Manager Read full review
Pros	Smile.io No answers on this topic	Zinrelo Customer service is fantastic. They are always asking for feedback, so that they can understand what is working well for us, and what isn't working well. They are pro-active and frequently offer suggestions to us, for promotions that they think would be worthwhile, and help us to keep shoppers coming back. Incentivized Verified User Read full review
Cons	Smile.io No answers on this topic	Zinrelo Though perfectly functional, Zinrelo’s interface seems slightly dated and could use a visual update. Zinrelo should develop direct integrations with BigCommerce and NetSuite, so all Zinrelo account management can be handled within those platforms. Zinrelo should allow for custom reasons for the addition of points. Sometimes the the established reasons do not address the situation, and the flexibility to add custom reasons with reduce or eliminate the need to add notes to transactions. Incentivized R. Erin Lenth Brand Manager Read full review
Alternatives Considered	Smile.io No answers on this topic	Zinrelo We also looked at SweetTooth, prior to choosing Zinrelo. Zinrelo had a much smoother integration with our Netsuite System, however. Incentivized Verified User Read full review
Return on Investment	Smile.io No answers on this topic	Zinrelo Increased customer retention. Increased average order value. Incentivized R. Erin Lenth Brand Manager Read full review
ScreenShots		TrueLoyal Screenshots