Canny.io vs. Userback

Canny.io

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Canny	Score 9.7 out of 10	N/A	Canny, a customer feedback and changelog tool from the company of the same name in San Francisco, helps small to large businesses collect, analyze, prioritize and track user feedback to make informed product decisions. Feedback is captured and organized in one place, and its feature set includes public or private feedback boards, scoring features to see priority, and a public changelog. The user can add Canny to an existing workflow using integrations like Intercom, Zendesk, Salesforce, Jira,…	$400 per month
Userback	Score 0.0 out of 10	N/A	Userback is a visual feedback and bug-reporting platform built for product, QA, and support teams who need to close the gap between what users report and what developers can actually act on. Instead of vague tickets, users submit feedback directly on the page via a screen recording, screenshot, or annotated capture — automatically paired with technical context like console logs, network requests, browser/OS details, and session replay. Key capabilities…	$39 per month

Pricing

Canny.io

Userback

Editions & Modules

Offerings

Pricing Offerings
Canny	Userback
Free Trial
No	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

Canny offers discounts on the Growth plan for early-stage companies. 75% off for the first year ($100), 50% off for the second ($200).

Discount available for annual billing.

More Pricing Information

User Testimonials
	Canny.io	Userback
ScreenShots		Userback Screenshots