Canny.io vs. Userback
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Canny | Score9.9 out of 10 | N/A | Canny, a customer feedback and changelog tool from the company of the same name in San Francisco, helps small to large businesses collect, analyze, prioritize and track user feedback to make informed product decisions. Feedback is captured and organized in one place, and its feature set includes public or private feedback boards, scoring features to see priority, and a public changelog. The user can add Canny to an existing workflow using integrations like Intercom, Zendesk, Salesforce, Jira,… | $400 per month |
 Userback | N/A | N/A | Userback is a visual feedback and bug-reporting platform built for product, QA, and support teams who need to close the gap between what users report and what developers can actually act on. Instead of vague tickets, users submit feedback directly on the page via a screen recording, screenshot, or annotated capture — automatically paired with technical context like console logs, network requests, browser/OS details, and session replay. Key capabilities… | $39 per month |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Canny offers discounts on the Growth plan for early-stage companies. 75% off for the first year ($100), 50% off for the second ($200). | Discount available for annual billing. | ||||||||||||||
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| Canny | Userback | |
|---|---|---|
| Small Businesses | No answers on this topic |  Sentry Score8.8 out of 10 |
| Medium-sized Companies | No answers on this topic | Sentry Score8.8 out of 10 |
| Enterprises | No answers on this topic | No answers on this topic |
| All Alternatives | View all alternatives | View all alternatives |