TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    WATI.io

    Score8.9 out of 10
    N/AWATI is a SaaS platform that helps businesses communicate with their customers through customer engagement software built on WhatsApp’s Business API. With it, businesses can conduct personalized conversations, be accessible and engage with customers in real-time.

    $49

    per month

    Wcapi

    N/A
    Small Businesses (1-50 employees)
    Wcapi is a platform for automated two-way conversations. Its features and integration support communicative interactions with the WhatsApp Cloud API. With scheduled messages and customizable text templates, Wcapi can be used to send personalized responses to customer inquiries. Experience heightened engagement and streamline WhatsApp marketing efforts within a secure environment. Wcapi aims to give the organizations that use it more convenient communication management.

    $8.99

    per month per user

    Pricing
    WATI.ioWcapi
    Editions & Modules
    Standard
    $49
    per month
    Professional
    $98
    per month
    Pro
    $41.95
    per year per user
    starter
    $53.93
    per month per user
    Enterprise
    $77.91
    per year per user
    Offerings
    Pricing Offerings
    WATI.ioWcapi
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details
    More Pricing Information
    Best Alternatives
    WATI.ioWcapi
    Small Businesses
    Simplify360
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    No answers on this topic
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    WATI.ioWcapi
    Likelihood to Recommend
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    WATI.ioWcapi
    Likelihood to Recommend
    WATI.io
    If your userbase is small. Want to set up and start using the system quickly, then go for Wati.io. Easy setup, integration with google sheets, chrome extension, Zapier, Woo-Commerce, an option of the no-code chatbot, etc. will ease up too much work. Pricing-wise, it's costlier than other tools. Also, it's for WhatsApp only. IF you want to do the same with Instagram or Facebook, or LinkedIn, then it will not be possible on Wati.io.
    Incentivized
    Read full review
    Wcapi
    No answers on this topic
    Pros
    WATI.io
    • Segmented campaigns.
    • Easy to access documents for developers.
    • Integrations with other tools.
    Incentivized
    Read full review
    Wcapi
    No answers on this topic
    Cons
    WATI.io
    • Open marketplace for integrations.
    • Inclusion of the social platforms like Facebook, LinkedIn & Instagram.
    Incentivized
    Read full review
    Wcapi
    No answers on this topic
    Alternatives Considered
    WATI.io
    Wati.io is easy and quick to set up and start using it. No need for any technical person. Also, reviews of other users led us to select Wati.io.
    Incentivized
    Read full review
    Wcapi
    No answers on this topic
    Return on Investment
    WATI.io
    • Quick setup gave us good advantage.
    • Easy to use, no need of any technical knowledge.
    Incentivized
    Read full review
    Wcapi
    No answers on this topic
    ScreenShots

    Wcapi Screenshots

    Screenshot of transaction analyticsScreenshot of the Wcapi dashboardScreenshot of messaging highlights