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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    West Unified Communications Services (discontinued)

    Score4 out of 10
    N/AWest (formerly Intrado) has executed a series of transactions to transition their UCaaS business to numerous other providers, notably Fusion Connect.N/A
    Pricing
    West Unified Communications Services (discontinued)
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    West Unified Communications Services (discontinued)
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    West Unified Communications Services (discontinued)
    Considered Both Products
    Discontinued Products
    Chose West Unified Communications Services (discontinued)
    We only use intercall and always have, our in house phone system is Cisco.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    West Unified Communications Services (discontinued)
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of West Unified Communications Services (discontinued)
    Feature
    West Unified Communications Services (discontinued)
    9.0
    1 Ratings
    6% above category average
    High quality audio9.01 Ratings
    High quality video9.01 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of West Unified Communications Services (discontinued)
    Feature
    West Unified Communications Services (discontinued)
    7.5
    1 Ratings
    12% below category average
    Desktop sharing7.01 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of West Unified Communications Services (discontinued)
    Feature
    West Unified Communications Services (discontinued)
    7.6
    1 Ratings
    11% below category average
    Calendar integration8.01 Ratings
    Meeting initiation8.01 Ratings
    Record meetings / events7.01 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of West Unified Communications Services (discontinued)
    Feature
    West Unified Communications Services (discontinued)
    7.0
    1 Ratings
    17% below category average
    Live chat8.01 Ratings
    Online Events Security
    Comparison of Online Events Security features of West Unified Communications Services (discontinued)
    Feature
    West Unified Communications Services (discontinued)
    7.0
    1 Ratings
    12% below category average
    User authentication7.01 Ratings
    Participant roles & permissions7.01 Ratings
    Best Alternatives
    West Unified Communications Services (discontinued)
    Small Businesses
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    Webex Calling
    Score8.8 out of 10
    Enterprises
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternatives
    User Ratings
    West Unified Communications Services (discontinued)
    Likelihood to Recommend
    8.0
    (1 ratings)
    User Testimonials
    West Unified Communications Services (discontinued)
    Likelihood to Recommend
    Discontinued Products
    It is well suited in our organization for their large department Monday meetings and meetings such as that. Would not really be needed for a conference call with only 10 people or less attending.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Large conference calls
    • Reliable calling technology
    • Easy to call in with no confusion
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Hold music is normally loud and not pleasant
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    We only use intercall and always have, our in house phone system is Cisco.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • It does cost our company money so we try to give out numbers only when needed
    Incentivized
    Read full review
    ScreenShots