Intercall Review from IT support
August 01, 2017

Intercall Review from IT support

Jonelle Lippincott | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with InterCall

It is being used across the whole organization. It addresses the issue of conference calls with more than 15 people, because our phone system can only handle that much.
  • Large conference calls
  • Reliable calling technology
  • Easy to call in with no confusion
  • Hold music is normally loud and not pleasant
  • It does cost our company money so we try to give out numbers only when needed
We only use intercall and always have, our in house phone system is Cisco.
It is well suited in our organization for their large department Monday meetings and meetings such as that. Would not really be needed for a conference call with only 10 people or less attending.

West Unified Communications Services (discontinued) Feature Ratings

Not Rated
High quality audio
9
High quality video
9
Calendar integration
8
Meeting initiation
8
Record meetings / events
7
Desktop sharing
7
Live chat
8
User authentication
7
Participant roles & permissions
7