White Cup CRM

White Cup CRM

7 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
White Cup CRM	Score3.7 out of 10	N/A	White Cup CRM (formerly Tour de Force) is a customer relationship management (CRM) software with features such as enterprise resource planning (ERP) integration, Microsoft Outlook integration and mobile access.	N/A

Pricing

White Cup CRM

No answers on this topic

Pricing Offerings
White Cup CRM
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

No setup fee

—

Features

White Cup CRM

Comparison of Sales Force Automation features of White Cup CRM
Feature	White Cup CRM 6.4 1 Ratings 20% below category average
Customer data management / contact management	10.01 Ratings
Territory management	10.01 Ratings
Opportunity management	10.01 Ratings
Integration with email client (e.g., Outlook or Gmail)	1.01 Ratings
Quote & order management	5.01 Ratings
Interaction tracking	7.01 Ratings
Channel / partner relationship management	2.01 Ratings

Comparison of Customer Service & Support features of White Cup CRM
Feature	White Cup CRM 5.5 1 Ratings 33% below category average
Case management	8.01 Ratings
Help desk management	3.01 Ratings

Comparison of Marketing Automation features of White Cup CRM
Feature	White Cup CRM 4.0 1 Ratings 64% below category average
Lead management	7.01 Ratings
Email marketing	1.01 Ratings

Comparison of CRM Project Management features of White Cup CRM
Feature	White Cup CRM 3.7 1 Ratings 70% below category average
Task management	1.01 Ratings
Billing and invoicing management	7.01 Ratings
Reporting	3.01 Ratings

Comparison of CRM Reporting & Analytics features of White Cup CRM
Feature	White Cup CRM 8.0 1 Ratings 5% above category average
Forecasting	8.01 Ratings
Pipeline visualization	8.01 Ratings
Customizable reports	8.01 Ratings

Comparison of Customization features of White Cup CRM
Feature	White Cup CRM 6.0 1 Ratings 24% below category average
Custom fields	6.01 Ratings
API for custom integration	6.01 Ratings

Comparison of Security features of White Cup CRM
Feature	White Cup CRM 9.5 1 Ratings 12% above category average
Single sign-on capability	10.01 Ratings
Role-based user permissions	9.01 Ratings

Comparison of Integrations with 3rd-party Software features of White Cup CRM
Feature	White Cup CRM 3.0 1 Ratings 86% below category average
Marketing automation	3.01 Ratings

Comparison of Platform features of White Cup CRM
Feature	White Cup CRM 8.0 1 Ratings 5% above category average
Mobile access	8.01 Ratings

Best Alternatives
	White Cup CRM
Small Businesses	Salesflare Score10 out of 10
Medium-sized Companies	Kintone Score9.7 out of 10
Enterprises	Oracle Sales Score8.9 out of 10
All Alternatives	View all alternatives

User Ratings
	White Cup CRM
Likelihood to Recommend	7.0 (1 ratings)

User Testimonials
	White Cup CRM
Likelihood to Recommend	White Cup Tour de Force can be very useful if you have someone on staff to configure and set it up. It needs constant upkeep with changes in what's needed, and constant updates. This would not be good for small businesses that do not have a sales teem. They charge heavily for tech support. Incentivized Mike Bursack Technical Operations Manager Read full review
Pros	White Cup We can quickly see Customers sales for the week, month, year, and past years. We can get deep into the data of a customers sales history and what they are or aren't buying. Incentivized Mike Bursack Technical Operations Manager Read full review
Cons	White Cup There's too much data, and sales people have trouble finding what they need. It can be hard for IT or sales manager to manage all the data in an informational way. Incentivized Mike Bursack Technical Operations Manager Read full review
Alternatives Considered	White Cup Tour de Force was less expensive than Sales Force, and has more abilities that Epicor CRM. Incentivized Mike Bursack Technical Operations Manager Read full review
Return on Investment	White Cup Better customer visibility. We have better customer rating for finding top and bottom customers based on orders. Incentivized Mike Bursack Technical Operations Manager Read full review
ScreenShots