White Cup CRM

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
White Cup CRM	Score 3.7 out of 10	N/A	White Cup CRM (formerly Tour de Force) is a customer relationship management (CRM) software with features such as enterprise resource planning (ERP) integration, Microsoft Outlook integration and mobile access.	N/A

Pricing

White Cup CRM

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
White Cup CRM
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	White Cup CRM
Considered Both Products	White Cup CRM Mike Bursack Technical Operations Manager Chose White Cup CRM Tour de Force was less expensive than Sales Force, and has more abilities that Epicor CRM. Incentivized Helpful?

Features

White Cup CRM

Sales Force Automation

Comparison of Sales Force Automation features of Product A and Product B
	White Cup CRM 6.4 1 Ratings 20% below category average
Customer data management / contact management	10.01 Ratings
Territory management	10.01 Ratings
Opportunity management	10.01 Ratings
Integration with email client (e.g., Outlook or Gmail)	1.01 Ratings
Quote & order management	5.01 Ratings
Interaction tracking	7.01 Ratings
Channel / partner relationship management	2.01 Ratings

Customer Service & Support

Comparison of Customer Service & Support features of Product A and Product B
	White Cup CRM 5.5 1 Ratings 33% below category average
Case management	8.01 Ratings
Help desk management	3.01 Ratings

Marketing Automation

Comparison of Marketing Automation features of Product A and Product B
	White Cup CRM 4.0 1 Ratings 64% below category average
Lead management	7.01 Ratings
Email marketing	1.01 Ratings

CRM Project Management

Comparison of CRM Project Management features of Product A and Product B
	White Cup CRM 3.7 1 Ratings 70% below category average
Task management	1.01 Ratings
Billing and invoicing management	7.01 Ratings
Reporting	3.01 Ratings

CRM Reporting & Analytics

Comparison of CRM Reporting & Analytics features of Product A and Product B
	White Cup CRM 8.0 1 Ratings 4% above category average
Forecasting	8.01 Ratings
Pipeline visualization	8.01 Ratings
Customizable reports	8.01 Ratings

Customization

Comparison of Customization features of Product A and Product B
	White Cup CRM 6.0 1 Ratings 25% below category average
Custom fields	6.01 Ratings
API for custom integration	6.01 Ratings

Security

Comparison of Security features of Product A and Product B
	White Cup CRM 9.5 1 Ratings 12% above category average
Single sign-on capability	10.01 Ratings
Role-based user permissions	9.01 Ratings

Integrations with 3rd-party Software

Comparison of Integrations with 3rd-party Software features of Product A and Product B
	White Cup CRM 3.0 1 Ratings 86% below category average
Marketing automation	3.01 Ratings

Platform

Comparison of Platform features of Product A and Product B
	White Cup CRM 8.0 1 Ratings 6% above category average
Mobile access	8.01 Ratings

User Ratings
	White Cup CRM
Likelihood to Recommend	7.0 (1 ratings)

User Testimonials
	White Cup CRM
Likelihood to Recommend	White Cup Tour de Force can be very useful if you have someone on staff to configure and set it up. It needs constant upkeep with changes in what's needed, and constant updates. This would not be good for small businesses that do not have a sales teem. They charge heavily for tech support. Incentivized Mike Bursack Technical Operations Manager Read full review
Pros	White Cup We can quickly see Customers sales for the week, month, year, and past years. We can get deep into the data of a customers sales history and what they are or aren't buying. Incentivized Mike Bursack Technical Operations Manager Read full review
Cons	White Cup There's too much data, and sales people have trouble finding what they need. It can be hard for IT or sales manager to manage all the data in an informational way. Incentivized Mike Bursack Technical Operations Manager Read full review
Alternatives Considered	White Cup Tour de Force was less expensive than Sales Force, and has more abilities that Epicor CRM. Incentivized Mike Bursack Technical Operations Manager Read full review
Return on Investment	White Cup Better customer visibility. We have better customer rating for finding top and bottom customers based on orders. Incentivized Mike Bursack Technical Operations Manager Read full review
ScreenShots