Overview
What is 360dialog?
360dialog is a WhatsApp Business Solution Provider (BSP) for the WhatsApp Business API. USPs are: - Developer friendly API: direct access to WhatsApp Business API, Sandbox available- No extra documentation additional to the original WhatsApp documentation needed- Regional hosting for…
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
Product Demos
UChat - WhatsApp Flow Demo with 360Dialog API - Part 2/2
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is 360dialog?
- No extra documentation additional to the original WhatsApp documentation needed
- Simple SaaS-pricing, no extra cost for session messages (only costs on template message apply)
- Network of >200 partners using 360dialog WhatsApp API: if a customer needs inbox-solution, cloud-CRM etc.
360dialog Screenshots
360dialog Integrations
- 360dialog
- 360dialog WhatsApp Business API on premise
- 360dialog WhatsApp Business API on premise in your own cloud
360dialog Competitors
360dialog Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Supported Countries | Latin America, EMEA, APAC |
Supported Languages | English, German, Russian, Portuguese, Spanish, Indonesian |
360dialog Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 10% |
Mid-Size Companies (51-500 employees) | 50% |
Enterprises (more than 500 employees) | 40% |
Comparisons
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Reviews
Community Insights
- Pros
- Cons
Excellent customer support: Multiple reviewers have praised 360dialog for its excellent customer support. Users have stated that the company provides prompt and helpful assistance, ensuring a smooth experience with the platform.
Innovative and technological advanced solutions: Many users have expressed their appreciation for 360dialog's innovative and technologically advanced solutions. Reviewers have mentioned that the platform offers smart messenger solutions with impressive use cases and technology, making it easy to connect with customers.
Efficient onboarding process: The onboarding process of 360dialog has been described as efficient and intuitive by several reviewers. Users have found it easy to get started with the platform, thanks to its user-friendly interface and quick resolutions to any setup issues.
Inconvenient Facebook Authentication: Some users have experienced numerous glitches and inconvenience when using the Facebook authentication feature in 360dialog.
Difficulties with Account Reconciliation: Several reviewers have mentioned that payments for services are processed on a current basis instead of at the end of the month. This makes it challenging for them to reconcile their accounts, causing additional administrative work.
Subpar User Interface: The user interface of 360dialog is not up to par with its competitors, as noted by multiple users. They find it lacking in terms of design and functionality, requiring time to get used to and offering fewer capabilities compared to what other APIs provide.