Skip to main content
TrustRadius
360dialog

360dialog

Overview

What is 360dialog?

360dialog is a WhatsApp Business Solution Provider (BSP) for the WhatsApp Business API. USPs are: - Developer friendly API: direct access to WhatsApp Business API, Sandbox available- No extra documentation additional to the original WhatsApp documentation needed- Regional hosting for…

Read more
Recent Reviews

TrustRadius Insights

Excellent customer support: Multiple reviewers have praised 360dialog for its excellent customer support. Users have stated that the …
Continue reading
TrustRadius

Leaving a review helps other professionals like you evaluate Mobile Marketing Software

Be the first one in your network to review 360dialog, and make your voice heard!

Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is 360dialog?

360dialog is a WhatsApp Business Solution Provider (BSP) for the WhatsApp Business API. USPs are: - Developer friendly API: direct access to WhatsApp Business API, Sandbox…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.360dialog.com/en/whatsapp…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

4 people also want pricing

Alternatives Pricing

What is Salesforce Marketing Cloud?

Marketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce Customer 360 ecosystem. Marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

What is EZ Texting?

Since 2004, EZ Texting has provided businesses and organizations with a way to start text marketing — and features and integrations to keep conversations going. A simple interface, customizable templates, and generative AI assistance, help businesses to craft compelling messages that resonate with…

Return to navigation

Product Demos

UChat - WhatsApp Flow Demo with 360Dialog API - Part 2/2

YouTube
Return to navigation

Product Details

What is 360dialog?

360dialog is a WhatsApp Business Solution Provider (BSP) for the WhatsApp Business API. USPs are:
- Developer friendly API: direct access to WhatsApp Business API, Sandbox available
- No extra documentation additional to the original WhatsApp documentation needed
- Regional hosting for data compliance & performance in all relevant regions available (Leaseweb, Google Cloud, Yandex), GDPR compliance guaranteed
- On-Premise available
- Message data not retained after retrieved to clients' services
- Simple SaaS-pricing, no extra cost for session messages (only costs on template message apply)
- Network of >200 partners using 360dialog WhatsApp API: if a customer needs inbox-solution, cloud-CRM etc.

360dialog Screenshots

Screenshot of Messaging via WhatsApp

360dialog Integrations

  • 360dialog
  • 360dialog WhatsApp Business API on premise
  • 360dialog WhatsApp Business API on premise in your own cloud

360dialog Competitors

360dialog Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesLatin America, EMEA, APAC
Supported LanguagesEnglish, German, Russian, Portuguese, Spanish, Indonesian

360dialog Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)10%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)40%
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Excellent customer support: Multiple reviewers have praised 360dialog for its excellent customer support. Users have stated that the company provides prompt and helpful assistance, ensuring a smooth experience with the platform.

Innovative and technological advanced solutions: Many users have expressed their appreciation for 360dialog's innovative and technologically advanced solutions. Reviewers have mentioned that the platform offers smart messenger solutions with impressive use cases and technology, making it easy to connect with customers.

Efficient onboarding process: The onboarding process of 360dialog has been described as efficient and intuitive by several reviewers. Users have found it easy to get started with the platform, thanks to its user-friendly interface and quick resolutions to any setup issues.

Inconvenient Facebook Authentication: Some users have experienced numerous glitches and inconvenience when using the Facebook authentication feature in 360dialog.

Difficulties with Account Reconciliation: Several reviewers have mentioned that payments for services are processed on a current basis instead of at the end of the month. This makes it challenging for them to reconcile their accounts, causing additional administrative work.

Subpar User Interface: The user interface of 360dialog is not up to par with its competitors, as noted by multiple users. They find it lacking in terms of design and functionality, requiring time to get used to and offering fewer capabilities compared to what other APIs provide.

Sorry, no reviews are available for this product yet

Return to navigation