Name: 8SELECT
Author: 8SELECT

Customer Engagement

Help Desk

Web and Video Conferencing

Customer Support

Mind Mapping

No-Code Development

Text Editors

Development

Business Intelligence (BI)

Collaboration

Environmental Health and Safety (EHS)

Manufacturing Execution

Meeting Management

Office Suites

Transportation & Logistics

Enterprise

Accounting

Anti-Money Laundering (AML)

Blockchain Payments

Expense Management

Finance and Accounting

360 Degree Feedback Software

Applicant Tracking

Corporate Learning Management

Employee Referral

Employer of Record (EOR)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Virtualization

Cloud Data Warehouse

Cloud Storage

Extended Detection and Response (XDR)

Firewall

Fraud Detection

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Load Testing

M2M Application Development

Network Operating Systems

Network Performance Monitoring

OpenStack Cloud

SaaS Backup

User Activity Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Contact Center

Content Management

Data Cleansing

Email Marketing

Event Management

Identity Resolution

Marketing Automation

Product Management

Social Media Management

Survey & Forms Building

Translation

Web Analytics

Marketing

Email Signature

Project Management

Professional Services

Construction CRM

Customer Relationship Management (CRM)

Sales Forecasting

Sales Intelligence

Sales

Data Loss Prevention

Data-Centric Audit Protection (DCAP)

Operational Technology (OT) Security

Security

Catering

Computer-Aided Manufacturing (CAM)

Inventory Management

Restaurant POS

Retail Execution

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Vertical-Specific

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8SELECT is a Human Experience Platform that, according to the vendor, aims to enhance the online shopping experience and increase sales for online retailers. It offers a scalable SaaS solution for personalized and curated product recommendations based on customer preferences, trends, and specific rules set by the retailer. The target audience for this solution includes professionals in e-commerce management, marketing management, category management, shop management, and fashion retailing.

## Key Features

**Curated product recommendations**: 8SELECT provides online retailers with curated product recommendations created by a team of experts. The vendor claims that these recommendations are based on customer preferences, trends, and specific rules set by the retailer. The team selects attributes rather than specific products, ensuring dynamic and up-to-date product sets.

**Seamless integration with online shops**: 8SELECT offers a seamless integration with the online shops of its clients. The vendor states that this integration includes a backend system (MCON) that provides control over additional product sales and the creation of product sets based on attributes and details.

**Tech Stack for development**: 8SELECT utilizes a specific Tech Stack for the technical implementation of its platform. The vendor claims that this Tech Stack includes various technologies and tools that enable efficient development and integration with clients' online shops, ensuring optimal performance and continuous improvement of the product.

**Team collaboration and positive work environment**: 8SELECT places a strong emphasis on team collaboration and creating a positive work environment. The vendor claims that the company fosters team cohesion through team events, professional development opportunities, and modern technologies and equipment. They also offer a Buddy Program to facilitate the onboarding process for new employees.

**Work-life balance and flexible working options**: 8SELECT values work-life balance and offers flexible working options to its employees. According to the vendor, the company has implemented a mix of trust-based working hours, core working hours, and the possibility of working from home. Many positions also offer the option of part-time work, providing employees with the flexibility they need.

**Continuous product development and integration of new features**: 8SELECT continuously develops and improves its Human Experience Platform, integrating new features and enhancing performance. The vendor claims that the company has integrated its product with various online shops, with Van Graaf being one of its premiere clients. The platform is designed to adapt to the latest technological standards and offers continuous updates and improvements to meet the evolving needs of online retailers.

**Scalable Product Recommendations**: 8SELECT provides online retailers with high-quality product recommendations from experts. The vendor claims that this feature offers a unique shopping experience for customers. The Human Experience Platform (8.HX) seamlessly integrates with online shops, reducing manual effort in creating cross-category product sets. The platform allows category, marketing, and shop managers to maintain control over the quality of the displayed product recommendations.

**Increase Cart Size and Reduce Returns**: According to the vendor, 8SELECT helps customers make better purchasing decisions with personalized product recommendations, resulting in an average increase of 39% in cart size and reduced returns. Targeted marketing activities and personalized up-selling and cross-selling across all channels, the vendor claims, lead to higher customer retention rates, conversions, and sustainable revenue growth of up to 8%.

**Recommend Expert Products at All Touchpoints**: 8SELECT aims to support customers with expert guidance throughout their shopping journey, both on and off-site. The vendor claims that this is achieved by integrating experts such as influencers, product specialists, and content managers. They state that the platform unites personal consultation, AI, and automation to save time and resources in creating product recommendations and sets. The vendor also claims that customer interactions are collected and analyzed to gain insights into their shopping behavior and create comprehensive performance reports for optimization.

Front is a communication hub that helps businesses keep the human touch in every interaction.

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Zoho SalesIQ

8SELECT

Customer Communications Management Software optimizes inbound and outbound communications to create excellent customer experiences.

Customer Communication Management

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What is 8SELECT?