TrustRadius Insights for Abas ERP are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Customizable System: Many users have praised ABAS for its ability to be customized to fit their specific business needs. This flexibility has been a key factor in the success of several businesses, allowing them to tailor the system according to their unique requirements and processes.
Responsive Support: The responsiveness of ABAS's support team has been highly appreciated by many users. They have found the vendor's support system robust and prompt, making it easy and seamless to deploy and extend the system. Some users even consider the support team as an integral part of their own team, providing excellent assistance throughout their journey with ABAS.
User-Friendly Interface: Users have consistently mentioned that ABAS has a user-friendly interface that is intuitive and easy to navigate. They appreciate features such as helpful information when hovering over icons, which makes it straightforward to perform various tasks like virtual transfers, packing slipping, and invoicing. The integration with Outlook for sending invoices also adds convenience.
Abas ERP is being used across the whole organization. It solves many problems with running the company from sales to accounting and all the way to shipping a final product.
We have done various forms of customization of Abas ERP to automate manual processes and adhere to various requirements from both customers and government.
Pros
Ability to drill down information from one screen to another
Allows creation of various custom fields screens and reports
Availability of "demo" system where one can test new functionality without affecting "Live Abas ERP"
Cons
Strong password requirement
Option to automatically log out inactive users
Likelihood to Recommend
It works well in a "manufacturing environment" with multi-level BOMs; it would be less appropriate in the finance industry.
VU
Verified User
Manager in Information Technology (51-200 employees)
<p>ABAS is used company-wide in our business. We start with engineering as ABAS is connected to our design software for direct loading of bills of material. This creates work orders as well as purchase order suggestions in ABAS. From there we manage the purchasing process and the work schedule through the system. We are able to see the status of component deliveries as well as what work orders we can begin working on. </p><p>As these functions are processed, the financial transactions are processed automatically to capture the cost of goods sold. Once the job ships, we can assist our customers via the service module that contains all of the details from the build process. </p><p>Therefore, ABAS acts as the central station for all of our business transactions, internal and external. It provides us insight and visibility that we didn't have with "island" type software packages that are disconnected from one another. </p>
Pros
Flexibility. ABAS is fully customizable. This allows us to create a work environment that is as custom as we are. Some ERP software packages force you to adopt their methods. With ABAS we can build the system the way we want it to work.
Adaptable. ABAS has the ability to work with other software packages and provide a seamless connection. We use Solid Works for our engineering designs. ABAS is connected to Solid Works and this eliminates transfer errors while reducing the time it takes for engineers to load bills of material.
Service. ABAS has well-trained service technicians. The time it takes to get a response is minimal and the network of knowledge their support group has, helps to streamline any tasks we may present or questions we may have.
Cons
ABAS is headquartered in Germany with a US based headquarters in Virginia. Some of the programming structures were based on European methods that differed somewhat from the way business is done in the US. ABAS-USA has worked to modify the system so that it is in tune with US business practices and has made great strides in this effort. For the average user, the structures may go unnoticed, but for the more advanced user, some of the field names that are used for advanced reporting might be in German. However, ABAS-USA has recently been updating the programming language to be fully in English.
Because ABAS is growing rapidly, more complex customizations might take longer to complete than normal. ABAS appears to be bringing on even more technicians to handle the increased workload so the concern is waning.
Likelihood to Recommend
ABAS by far offers the most bang for the buck. We are able to handle all of our business functions through ABAS and also have additional features like Business Apps, Business Intelligence, Vendor and Customer portals, as well as many other features that many other ERP packages didn't have. It has allowed us to consolidate our software packages and also provide visibility since everything is now connected.
