Overview
What is AboutMyHotel?
AboutMyHotel is a hotel reputation management tool designed to monitor, analyze, and manage a hotel's online reputation. According to the vendor, it is suitable for hotels of all sizes and caters to hotel managers, owners, and professionals in the hospitality industry. Additionally, online travel agencies,...
Leaving a review helps other professionals like you evaluate Online Reputation Management Software
Be the first one in your network to review AboutMyHotel, and make your voice heard!
Get StartedPricing
Basic
$149
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is AboutMyHotel?
AboutMyHotel is a hotel reputation management tool designed to monitor, analyze, and manage a hotel's online reputation. According to the vendor, it is suitable for hotels of all sizes and caters to hotel managers, owners, and professionals in the hospitality industry. Additionally, online travel agencies, booking and rating websites, and other businesses in the hotel industry can benefit from this tool.
Key Features
Hotel Reputation Management: AboutMyHotel provides a tool to monitor, analyze, and manage a hotel's online reputation, aiming to save time and effort in reputation management.
Travel Portals Monitoring: This tool monitors popular travel portals such as TripAdvisor, Google My Business, Booking.com, Expedia, and Hotels.com, collecting and analyzing reviews and ratings to provide an overview of a hotel's online reputation.
Online Travel Agencies Monitoring: AboutMyHotel monitors online travel agencies (OTAs) like Booking.com, Expedia, and Hotels.com, collecting and analyzing reviews and ratings to provide insights into a hotel's performance on these platforms.
Social Networks Monitoring: This tool monitors social networks, specifically Facebook, to track mentions, reviews, and ratings related to a hotel, aiming to provide insights into a hotel's online reputation on these platforms.
Filter Reviews for Period: Hotels can filter reviews based on a specific time period, allowing them to analyze trends and patterns in reviews and ratings over time.
Filter Reviews for Language and Rating: AboutMyHotel enables users to filter reviews based on language and rating, providing insights into specific customer segments and their feedback.
Email Notification: Hotels can receive email notifications for new reviews and updates, allowing them to stay informed about customer feedback in real-time.
Translation Tool: This tool offers a translation feature to translate reviews into different languages, helping hotels understand and respond to customer feedback from different regions.
Online Support: AboutMyHotel provides online support for users, ensuring that hotels have access to assistance and guidance when needed.
AboutMyHotel Features
- Supported: Response Management
- Supported: Review Generation
- Supported: Social Media Monitoring
- Supported: Alerts/Notifications
- Supported: Benchmarking
- Supported: Competitive Analysis
- Supported: Reporting/Analytics
- Supported: Trend Analysis
- Supported: Website Monitoring
AboutMyHotel Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
