AbsenceSoft offers an amazing tool to help companies effectively manage leave and accommodation cases with ease.
Use Cases and Deployment Scope
We use AbsenceSoft's AbsenceTracker for leave of absence and accommodation cases. We have added modules for text and fax capabilities. We rely on AbsenceSoft to keep us compliant with all of the many leave of absence and accommodation laws for our employee population. With an industry wide increase in leave an accommodation cases over the past 5 years it's been a game changer for us remaining on top of our leave and accommodation cases.
Pros
- Implementation is OUTSTANDING!
- Customer Service is AMAZING!
- Ease of Use and ability to customize to our needs is EXCEPTIONAL!
Cons
- It doesn't effectively calculate midway eligibility for FMLA, so we have a workaround (manual process) that we perform after case initiation.
- As an employer who no longer permits stacking of WA's PFML benefits, we are tasked with sending out letters each month for a year from the plan start date if the employee is also approved for FMLA. This is a manual workflow that we have added to ensure we are compliant with this. Note: This is a an optional component of the WA PFML law that our organization has opted to follow.
Return on Investment
- We are able to effectively manage leaves for 2200+ employees located across 13 different US states and keep all of the local and national laws/programs up to date with clean cases and clear communications.
- AbsenceSoft's AbsenceTracker saves us countless hours from our prior manual processes.
- The value of the product is well worth the cost. It is an excellent value for the expense.