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Ace Cloud VDI Reviews and Ratings

Rating: 10 out of 10
Score
10 out of 10

Community insights

TrustRadius Insights for Ace Cloud VDI are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Ace Cloud Hosting has become a go-to solution for users looking to seamlessly host and access their accounting software, such as Sage 50 and QuickBooks. Customers have praised its cost-effectiveness and ease of use, making it an attractive choice for businesses of all sizes. The platform offers simple onboarding and quick setup, allowing users to easily migrate their servers and access their desktops remotely. This has proven particularly valuable during the COVID-19 pandemic, enabling remote work and ensuring business continuity for teams.

One key advantage of Ace Cloud Hosting is its ability to provide a secure environment that meets the stringent security requirements of organizations working with the Department of Defense DOD. Users appreciate the peace of mind that comes with knowing their sensitive data is protected. Additionally, the service allows users to have multiple versions of QuickBooks on the same server, simplifying updates and enhancing productivity and flexibility. Real-time collaboration with clients across the country is made possible by Ace Cloud Hosting, further boosting efficiency.

Customers have also highlighted the reliability of Ace Cloud Hosting, emphasizing its uninterrupted access to data and applications. This is crucial for businesses that rely on constant connectivity to carry out their daily operations. Moreover, the platform's technical support has received positive feedback for its responsiveness and professionalism, providing users with assistance whenever needed. With its easy setup process and convenient access to work files and applications from any location, Ace Virtual Desktop has proved indispensable for organizations transitioning to remote work.

Overall, Ace Cloud Hosting stands out as a fast, efficient, and budget-friendly solution that addresses various remote working needs. Whether it's maintaining financial records using QuickBooks Pro or accessing company resources through VDI solutions, businesses have found this service valuable in optimizing productivity while adapting to changing work dynamics.

Reviews

13 Reviews

Money Saver Decision

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We used it for extra QuickBooks subscription for personnel , so they could work on the bookkeeping during tax season. It was cheaper then getting user through QuickBooks or a stand alone server. We moved whatever file they needed to work on and when done bring it back to where QB was stored for me to review, reclass and do year end journal entries.

Pros

  • They always responded to technical issues quickly.
  • There pricing is reasonable
  • They are secure

Likelihood to Recommend

It is well suited for small businesses or even big that are on budgets. The cost of another QB subscription is steep or buying server and having everything networked. It allows you to assign the files you want personnel work on so others don't have access to it too. Each person has there own desktop through them.

Great infrastructure with full-time support

Rating: 9 out of 10

Use Cases and Deployment Scope

I recently tried Ace Virtual Desktop and it's been great! The setup process was easy and now I can access my work files and apps from anywhere. It's been super convenient for working remotely.

Plus, it's really fast - way better than other services I've used before. I definitely recommend giving it a try!

Pros

  • Great User Support
  • Easy Implementation
  • Security with MFA , single-sign-on and more

Cons

  • It can be a bit easy to use for non-IT person

Likelihood to Recommend

The customer support from Ace Virtual Desktop has been top-notch. Whenever I've had a question or issue, the support team has been quick to respond and very helpful. It's really reassuring to know that I have that kind of support available if I ever need it. Overall, I'm really happy with my experience using Ace Virtual Desktop and would highly recommend it to others.

Vetted Review
Ace Cloud VDI
2 years of experience

Quality services at a cheaper rate

Rating: 8 out of 10

Use Cases and Deployment Scope

It was last year pandemic when our company was shifting from full time to remote. We require VDI solutions to access the same resources from everywhere and as a result we started looking for the VDI providers. Our tech team compared many IT service providers and after so much trials we came across Ace Cloud Hosting. We required the services for 200 employees and as a result they gave us 1 month free trial and after this trial went successful we opted for their VDI solutions. Many employees in our organisations are still using VDI till now.

Pros

  • 24*7 IT support
  • Free trial
  • Dedicated RM to resolve the queries
  • Cheaper rate than the market

Cons

  • Speed is low
  • Takes too long to resolve even the smallest issue

Likelihood to Recommend

Ace Cloud Hosting is most suitable if you require solutions for the big enterprises as you will definitely get the value for your money if you opted for their solutions

Good DaaS provider with excellent support team and response time

Rating: 10 out of 10

Use Cases and Deployment Scope

We were looking for a remote working solution because of the COVID-19 pandemic. I did not have a huge budget for it but did not want to compromise on the quality at the same time. After contacting many DaaS providers, we finally agreed to work with Ace Cloud Hosting. SO far, the experience has been good.

Pros

  • Great uptime
  • Fast Performance

Cons

  • Sometimes, there are IT issues. But they are quick enough to resolve them

Likelihood to Recommend

Ace Cloud Hosting's DaaS solution is great for people working remotely. However, you need a good internet connection run the cloud desktop. Otherwise, you might experience performance lag.

Vetted Review
Ace Cloud VDI
2 years of experience

Best Cloud Services

Rating: 10 out of 10

Use Cases and Deployment Scope

We use it as a team. With the pandemic, Ace Cloud Hosting has been solving problems for remote workers as when in pandemic everybody was at home or stuck at some place, the business almost stopped its continuity. But with Ace Cloud Hosting coming in it gave us the opportunity to even grow in a pandemic.

Pros

  • Secured
  • Flexiable
  • Easy to use
  • 24*7 Supoort
  • Reliable

Cons

  • Add more cloud services
  • Improve Latency
  • Improve speed

Likelihood to Recommend

Ace Cloud Hosting is perfect for Industries like BPO, Health Care, Finance, accounting, retail, IT INDUSTRIES, Schools, and Colleges, as well it's perfect for Cloud Gaming. It's best suited for YouTubers, bloggers, social media agencies, and wherever it's very useful for those who provided the work from home or remote workers.

Good cloud service provider

Rating: 10 out of 10

Use Cases and Deployment Scope

We use it as a team. With the pandemic, Ace Cloud Hosting has been solving problems for remote workers as when in pandemic everybody was at home or stuck at some place, the business almost stopped its continuity. But with Ace Cloud Hosting cloud hosting coming in it gave us the opportunity to even grow in a pandemic.

Pros

  • Secured
  • Fast
  • Reliable
  • 24*7 support

Cons

  • We are satisfied with the product.

Likelihood to Recommend

It is well suited for remote workers and people working from different locations. IT, healthcare, and BPO industries can take benefit from cloud hosting. The gaming industry also has scope for the cloud in the near future. Businesses who want their data to be secured can also take benefit from cloud hosting.

Phenomenal, reliable support & integration for remote teams! The heart of our operations!

Rating: 10 out of 10

Use Cases and Deployment Scope

We work successfully with ACE Cloud Hosting to host our shared company data, QuickBooks Enterprise, and other applications. Most of our teamwork is remote, and so our ACE Private Server forms the heart of our business and operations. We transmit data via EDI, and ACE worked smoothly with our EDI service provider to integrate our applications. We work on different platforms (Mac & PC) and across most time zones, and ACE's Technical Support is available 24/7 and is always efficient, professional & responsive. Reliability of access to data and applications is key, and ACE scores highly on all counts.

Pros

  • Hosts shared company data.
  • Hosts and supports QuickBooks Enterprise and other applications.
  • Work with our EDI service provider to integrate our EDI adapter.
  • 24/7 Technical Support.
  • Reliability.
  • Reliable system backups.
  • Speedy user set-up.
  • Security.

Cons

  • None - very happy with service overall

Likelihood to Recommend

ACE Cloud Server is ideal for our remote team, flexible across Mac & PC - and forms the heart of our business & operations.

Vetted Review
Ace Cloud VDI
4 years of experience

Best bang for the buck!

Rating: 10 out of 10

Use Cases and Deployment Scope

I work for a nonprofit organization in Georgia and have always maintained our server to host our Sage 50 accounting program. Due to the cost and time requirements, I was tired of carrying the server myself and upgrading it when necessary. I contacted Ace Cloud Hosting and spoke to a very knowledgeable gentleman who appeared to be interested in nothing but pleasing me and satisfying my requirements. I was pleased to learn that the quoted price for hosting and access was indeed the final price. They do daily backups automatically and maintain the data in multiple locations across the U.S. When I decided to move to Ace Cloud Hosting, the onboarding was easy and quick. All three of our employees who use Sage have their desktop, and we can each modify it however we’d like. I highly recommend this outstanding hosting company.

Pros

  • Very fast at responding to tech support requests
  • Tech support solved our issues the very first time
  • Their quoted price is indeed the price--no hidden fees were added on
  • Their basic fee offered all of the features that we needed

Cons

  • I have no recommendations for improvement

Likelihood to Recommend

I appreciate that a backup of my data is regularly updated and stored at more than one location in the U.S. One

of our employees got a new computer about a month after we started using Act

Cloud Hosting, and the employee simply contacted tech support and they helped

her get her new computer connected to the server and she was back working in a

very short time. And I appreciate that they have always followed up after a tech support request to make sure that I am satisfied.

Excellent product, service, & support

Rating: 10 out of 10

Use Cases and Deployment Scope

Ace Cloud Hosting allows users to have the superior performance of QuickBooks Desktop with the convenience and ease of use of any cloud-hosted / remote system. We are able to work interactively in real-time with clients across the country.

Pros

  • Zero Down Time in 3 Years
  • Simple onboarding and support for clients
  • Secure system with nightly backups

Cons

  • N/A

Likelihood to Recommend

It is well suited to any organization that uses QuickBooks Desktop and wants to allow remote access for internal users or their accountants.

Hosting QuickBooks Server is easy with Ace Cloud Hosting

Rating: 10 out of 10

Use Cases and Deployment Scope

We are using Ace Cloud Hosting to host our QuickBooks accounts. We needed a place to move our QuickBooks server after our old server was retired. We needed a place where we could have two different versions of QuickBooks on the same server and an easy way to update the files.

Pros

  • They are quick to set up the server
  • They asked all the right questions the first time.
  • They are helpful on their documentation and allowing us to train on using the system.
  • They sent detailed email on how to log in and use the system.

Cons

  • I didn't have any bad experiences. They were extremely helpful

Likelihood to Recommend

If you need a QuickBooks server at a decent price point, they are the place to host your QuickBooks. It was an extremely fast and easy setup of the software. It was also easy to establish a payment method. I loved their attention to detail and they made sure that we were satisfied with the results.