ACI Issuing

ACI Issuing is a single issuing platform offered by ACI Worldwide. It is designed to cater to the needs of various professions and industries such as financial institutions, banks, credit unions, payment processors, and card issuers. According to the vendor, ACI Issuing provides a comprehensive solution for multiple payment types, offering cutting-edge security, flexible cloud-ready technology, and multi-language, multi-currency, multi-institution capabilities.

Key Features

Online Authorization Services: According to the vendor, ACI Issuing offers flexible scripting capabilities for ATMs and point-of-sale (POS) devices, enabling real-time authorization, prescreening, and stand-in functionality. This is said to enhance security and ensure a secure authorization process.

Card and Account Management: The platform is designed to support and manage any card type, method, or payment instrument, enabling efficient card and account management processes. According to the vendor, it provides comprehensive control and visibility over card and account activities.

Clearing and Settlement: ACI Issuing seamlessly connects to payment networks' batch processing systems, generating settlement files and reconciliations. The vendor claims this ensures accurate and efficient clearing and settlement processes.

Integration and Orchestration: According to the vendor, the platform allows users to define transaction flows and manage custom endpoints, enabling seamless integration with solution services. It is said to provide a centralized control center for managing channels, services, and integrations.

Immediate Payments: ACI Issuing is claimed to provide validation and pre-authorization services for immediate payment transactions, ensuring fast and secure processing. The vendor states that it supports real-time payment processing for an enhanced customer experience.

Dispute Management: The platform is designed to automate the entire dispute process with intelligent workflows and enable connections to VROL and MCOM for streamlined dispute resolution. According to the vendor, it improves efficiency and reduces manual effort in managing disputes.

Enhanced ATM Management: ACI Issuing is said to implement next-generation ATM devices and enhanced branch automation, enhancing customer experience and improving self-service capabilities. The vendor claims it streamlines ATM management processes and reduces operational costs.

Loyalty and Rewards: The platform is designed to drive customer satisfaction with loyalty and rewards programs, engaging and retaining customers through personalized rewards. According to the vendor, it enhances customer loyalty and increases revenue opportunities.

Fees and Billing: ACI Issuing is claimed to sort billing files per transaction for efficient database searches, enabling accurate fee and interest calculations. The vendor states that it streamlines billing processes and improves financial management.

Token Management: According to the vendor, the platform provides chip card personalization and TSP (Token Service Provider) functionalities, enhancing security and enabling secure transactions. It is said to support the use of tokenization for secure payment processing.