We use ClockView for time and attendance tracking for nearly 1,300 employees across the US, Mexico (in implementation), Taiwan (ready to go live), and Shanghai (ready to go live). Previous to ClockView, we used TimeForce only to capture US employee clock punches, and the payroll department generated the pay file for our payroll service. With Acumen Clockview, we have fully implemented the software and enabled the management hierarchy so managers are responsible and accountable for employee clock punches, overrides, etc. We use a combination of the webclock GUI and biometric time clocks in our Asia locations. We have implemented the mobility functions for remote employees to clock in with a mobile application that uses Geo-Fences and Geo-tagging for auditing and accountability. Clockview is integrated into our ERP system through web services to enable labor rates and labor cost reporting.
- Easily customized
- Flexible user interfaces
- ability to support multi-tenancy
- because the system manages huge amounts of data, it requires operators to be highly familiar with the user interface
- user interface not always intuitive to beginner users
- better integration with Active Directory
If you have a medium or large company, this is an excellent and highly configurable solution to managing time and attendance.
I get quick and timely resolution to my issues. I usually find the problems are operator error, but we occasionally find bugs that are quickly remedied.