AG-VIP

AG-VIP is a CRM software developed by Grutzeck-Software, a brand of Sellmore GmbH. According to the vendor, AG-VIP is designed to streamline contact management and communication for companies of various sizes. It offers a range of features that cater to sales and marketing professionals, customer service representatives, call center agents, business development managers, and account managers in different industries.

Key Features

Address and Contact Management: According to the vendor, AG-VIP allows for efficient management of addresses and contacts, including handling multiple addresses, creating graphical links between records, and logging changes to master data.

Task Management: AG-VIP offers integrated task management, which the vendor claims enables effective follow-up and tracking of tasks. It includes delegation functionality for collaboration.

Mobile Access: AG-VIP provides mobile access through a native Android/iOS app, allowing field sales representatives to access approved contacts and perform necessary follow-ups while on the go, as stated by the vendor.

Automation: The vendor states that AG-VIP offers automation capabilities for various background tasks such as data cleansing, exports, email sending, and reports, all based on predefined schedules.

CTI Integration: AG-VIP integrates with TAPI interface, automatically identifying incoming callers and logging their information in the contact history. It also supports click-to-dial functionality, according to the vendor.

Data Privacy: According to the vendor, AG-VIP automatically logs all changes to master data and centrally manages and respects advertising consents (opt-ins), ensuring data privacy and compliance with privacy regulations.

Lead Management: AG-VIP facilitates systematic handling of leads through workflow-based mapping of lead management processes, as claimed by the vendor. This helps ensure efficient lead nurturing and conversion.

Email Integration: AG-VIP seamlessly integrates with Microsoft Outlook, enabling the creation of personalized standard emails, lead marketing automation, newsletters, and email nurturing campaigns, according to the vendor.

Event Management: AG-VIP provides rudimentary event management capabilities through a workflow-based approach, including participant and speaker management, allowing for efficient coordination of events, as stated by the vendor.

Customization: The vendor claims that AG-VIP offers a flexible data model with customizable 1-to-n relationships and a user-friendly drag-and-drop interface, allowing for easy adaptation and customization without the need for programming skills.