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Airwallex Reviews and Ratings

Rating: 8.6 out of 10
Score
8.6 out of 10

Community insights

TrustRadius Insights for Airwallex are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy to use and setup: Reviewers found Airwallex to be user-friendly, with a simple installation process that made it easy to get started. Some users mentioned that the user roles provided were straightforward and easy to understand.

Excellent customer support: Many users praised the amazing support provided by Airwallex, emphasizing the quick and easy onboarding process. The helpfulness and responsiveness of the Airwallex team played a significant role in their positive experience.

Significant reduction in fees: Several reviewers highlighted the cost-saving benefits of using Airwallex. After switching from other payment platforms, they experienced a significant decrease in fees for the same services, which contributed to their overall satisfaction with Airwallex.

Reviews

3 Reviews

Airwallex has been a game changer in global payments and transfers

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Great product used by our organization to streamline global financial operations with the best in class APIs and seamless integration for easy payment reconciliations. Easy to use and get started in minutes and transfer funds across the globe without transaction fees and excellent global payroll solution to pay multiple international accounts hassle-free. Easy to integrate and easy to create virtual employees virtual cards instantly online and save on ads spend and SaaS subscription in foreign currency.

Pros

  • Seamless integration with other tools and applications.
  • Easy to use and get started started.
  • Transfer of funds across the globe.

Cons

  • Excellent payroll solution that enables one to pay multiple international accounts.
  • Helps reach new markets with foreign currency accounts.
  • It makes bookkeeping easy and sync capabilities.

Likelihood to Recommend

Excellent product that will save you time and money and let you focus on other important issues for better growth. Easy to use and get started in minutes. No monthly fees for local and foreign currencies and lets you save on FX when paying international and ensures your books are up-to-date always.

Very happy with Airwallex

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Airwallex for our multi-currency bank accounts, collecting and paying in the different markets we deal in. We use it for setting up employees with different roles and setting them up with credit cards that employees can use to manage business expenses. We recently set up a new entity and set up all our business banking in Airwallex, linking to our Stripe gateway. It's so easy, fast, and lets you get on with the rest of your business without getting caught up in admin like with traditional banks.

Pros

  • Fast setup of bank accounts in different currencies.
  • User management with roles and permissions that enable employees to use it.
  • Fast easy setup of credit cards.
  • Transferring money across currencies at low cost.

Cons

  • Integrations of payment gateway with more platforms.

Likelihood to Recommend

Airwallex suits small to medium businesses that need to have transactions in multiple currencies. This can be as simple as a small business that pays for advertising with Facebook or paying for Saas platforms in USD.

Game changing software

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Airwallex for collecting payments from customers in other currencies such as USD, GBP and EUR. We then use the virtual cards to pay for suppliers from these accounts. We've recently just started collecting credit card payments from customers using their new payment links. We issue virtual cards for various departments and users across the company. This allows us to quickly create new cards, manage to spend and close new cards much easier than it is with a bank.

Pros

  • Cross border payments
  • Virtual Cards
  • Payments

Cons

  • Automated transaction failed emails
  • Recurring credit card payments
  • More fine grained credit card controls

Likelihood to Recommend

Airwallex is great for receiving payments from customers in other countries and where you make payments in other currencies.