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What is IntelliXform?

IntelliXform™ by Ajira Software is a configurable, cloud-based web and mobile platform that enables digital transformation across insurance value chains.

IntelliXform aims to enhance the customer experience while empowering sales engagement and streamlining digital delivery. Cloud-based web portals and mobile apps offer workflows for quote, policy, billing and claims processes to agencies, prospects, policyholders, law firms, third party investigators, etc. Carriers may deploy the IntelliXform insurance value chain platform for an end-to-end solution or choose to integrate their current core systems with the available Agency, Policyholder and Law Firm portals and mobile apps.

Key Features:

  • Ajira Copilot leverages automates tasks from application intake, submission management, new business processing, renewals, and price optimization.
  • Advanced Collaboration - IntelliXform’s web portals and mobile app transform the customer experience and strengthen relationships among carriers, agencies, policyholders, claimants, and other stakeholders across the value chain.
  • Self Service - IntelliXform delivers a self-service approach to digital transformation that empowers agencies, members, policyholders, and service providers while seamless collaboration ensures underwriters, claims adjusters, and other key experts are just a click away.
  • Cloud Portals, Mobile and Core Systems - IntelliXform provides cloud-based web portals, and mobile apps designed for agencies, policyholders, prospects, law firms, premium auditors, third-party integrators, and claimants.
  • Omnichannel Experience - IntelliXform supports sales, marketing and distribution channels using the latest mobile and cloud based web application technology. Its ability to enable workflows for all user types in the insurance value chain on mobile as well as web based platforms allows carriers to offer superior omnichannel capabilities to their value chain.
  • Underwriting - The rating and pricing insights allow underwriters to respond with speed focusing on those most likely to be bound. The underwriting engine configures optimized products based on carrier appetite, geographic territory, specialty codes, retro dates, and tail coverage start and end dates etc. In addition, the app's engine provides dynamic selection of premium discount elements, patient compensation fund calculations and other assessments.
  • Disconnected Mode - IntelliXform’s mobile apps feature a disconnected mode that allows users to continue working even without Wi-Fi or cellular coverage.
  • Out-of-the-box Workflow Library - The workflow library provides packaged workflows for most common requests such as new business quotes, renewals, certificates of insurance, credit card payments, etc.
  • No Code Platform - The mobile and web platforms offer a no code environment that enable quick changes to both the web portals and mobile applications.
  • Integration - IntelliXform integrates with core systems protecting carrier investments in their core systems while providing new, modern technology to external stakeholders in the carrier’s value chain.

Currently, editions exist for Workers' Compensation, Medical Professional Liability, and Excess & Surplus (E&S).

Categories & Use Cases

Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationNo