Name: AllAnswered
Price: 5 USD
Rating: 5 (1 reviews)
Author: AllAnswered

Help Desk

Web and Video Conferencing

Customer Support

Cross-Browser Testing

Functional Testing

Product Analytics

Text Editors

Version Control

Development

Student Management

Education

Business Intelligence (BI)

Business Process Management (BPM)

Collaboration

Corporate Social Responsibility (CSR)

Enterprise Feedback Management

Enterprise Search

Online Notary

Enterprise

Accounting

Hedge Fund

Travel Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Change Management

Cloud Storage

Complex Event Processing

Configuration Management

Converged Network Adapters (CNAs)

Data Center Cooling

Density-Optimized Servers

Firewall

Fraud Detection

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Mainframe Monitoring

Managed DNS

Network Performance Monitoring

Privileged Access Management

Remote Desktop

SaaS Backup

Software Components

Storage as a Service (STaaS)

System Monitoring

Unified Communications Monitoring

User Virtualization

Website Hosting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Channel Management

Content Management

Data Cleansing

Digital Experience Intelligence

Email Deliverability

Email Marketing

Marketing Automation

Mobile Analytics

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Waste Management

Professional Services

Customer Relationship Management (CRM)

Government Contracting

Sales Enablement

Sales

Intrusion Detection

Operational Technology (OT) Security

Security

Aviation

Awards Management

Direct Secure Messaging

Loan Servicing

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### Document Management
Users generally praise AllAnswered's document management capabilities. They appreciate the ease of setting up and adding documents using the wiki tool, making it simple for team members to ask questions and access information efficiently. The centralized storage of documents in AllAnswered has significantly improved the speed and accuracy of information retrieval, eliminating the need to search through multiple locations for up-to-date content. Additionally, the platform's ability to organize shared knowledge, support various types of documentation, and automate document reviews has garnered positive feedback from users. However, some users have noted that AllAnswered lacks certain integrations compared to other knowledge management software, and the search functionality may not be as robust for companies with disorganized documents.

### Knowledge Base Implementation
Users consistently praise AllAnswered for its robust knowledge base implementation capabilities. The platform's ability to centralize knowledge, facilitate easy sharing, and provide a structured environment for documentation has garnered positive feedback. Users appreciate the ease of use on both desktop and mobile devices, as well as the seamless integration with communication tools like Slack for immediate updates. Additionally, the prompt and efficient customer support has been highlighted as a valuable asset in ensuring a smooth knowledge management experience.

### Search and Information Retrieval
Users consistently highlight AllAnswered's search and information retrieval capabilities as a significant improvement over their previous systems. The quick and relevant search results, coupled with the ease of adding and editing pages, have streamlined information access within their teams. While some users note limitations such as the restriction on search options per KB item and difficulties in adding screenshots, the overall sentiment leans towards a positive experience with AllAnswered's search functionality. Additionally, the platform's notification feature for comments and questions ensures timely responses, enhancing the overall information retrieval process for users.

### Content Creation and Editing
Reviewers also express some concerns regarding the limitations in adding visual elements like shapes or additional formatting options when creating content. While users appreciate the ease of writing and editing content, they desire more flexibility and features to enhance the visual appeal and customization of their documents. Some users also highlight the need for more detailed statistics on user contributions and content performance to further improve the content creation and editing experience.

AllAnswered is a knowledge management system designed to facilitate collaboration and information sharing for teams of any size. According to the vendor, this platform caters to a variety of professions and industries, including engineering, customer support, sales, operations, and human resources teams. By combining Wiki Documentation, Questions & Answers, Workflow, and AI Engine, AllAnswered aims to provide a centralized hub where teams can conveniently access and contribute to a wealth of knowledge, with the goal of preserving expertise and maximizing productivity.

## Key Features

**Collaboration Without Interruption**: According to the vendor, AllAnswered integrates Wiki Documentation, Questions & Answers, Workflow, and AI Engine into a single platform, eliminating the need for users to search through multiple sources for information.

**Modern Wiki Editor and Built-in Workflow**: The vendor claims that AllAnswered offers a user-friendly Wiki editor with built-in workflow capabilities, allowing for easy creation and updating of documentation while maintaining accuracy and timeliness.

**Questions & Answers Portal**: AllAnswered includes a dedicated Questions & Answers portal, providing team members with the opportunity to post questions and receive answers from domain experts. The vendor states that this feature encourages knowledge sharing and helps capture valuable tacit knowledge.

**Streamlined Workflow**: AllAnswered's built-in workflow feature enables teams to define and track project progress, with the aim of ensuring alignment and timely completion of tasks.

**Powerful Analytics**: According to the vendor, AllAnswered provides in-depth analytics with stats and graphs, offering insights into content creation, consumption, user activity, and engagement. This feature is intended to help teams measure the effectiveness of their knowledge management efforts.

**Seamless Integrations**: AllAnswered is designed to seamlessly integrate with popular tools such as Slack, Google Drive, and Microsoft Teams. The vendor claims that this integration capability allows teams to centralize their knowledge base and collaborate within their existing workflow.

**Extensive Template Library**: AllAnswered offers a wide range of best-practice templates for various use cases. According to the vendor, these templates can save time and ensure consistency in documentation and processes.

**Enterprise-Grade Security**: The vendor emphasizes that AllAnswered prioritizes data privacy and protection, implementing robust security measures including encryption, access controls, and regular backups. Additionally, the system provides role-based access control to safeguard sensitive information.

**Custom Integrations**: According to the vendor, AllAnswered provides APIs for custom integrations, allowing teams to tailor the system to their specific needs and enhance collaboration further.

Useful Analytics: Reviewers have found the analytics provided by AllAnswered to be highly useful for working with large data sets. Several users have expressed their appreciation for the ability to analyze and extract valuable insights from the data, making it easier for them to make informed decisions.

Unique Wiki and Q&A Combination: Many reviewers have highlighted the unique feature of AllAnswered that combines a wiki and a Q&A tool. They appreciate that this combination makes AllAnswered the only tool of its kind, offering a comprehensive solution for knowledge sharing and collaboration within their organization.

Excellent Customer Support: Users have consistently praised the amazing customer support provided by AllAnswered. Multiple reviewers have mentioned that they find the support team to be prompt, helpful, and eager to assist whenever needed. This level of support has greatly enhanced their experience with using AllAnswered as their knowledge management tool.

Difficult Integration with SAP and Other Tools: Some users have found that integrating AllAnswered with SAP and other tools is challenging and could benefit from improvement. 

Limited Jira Integration: Reviewers have mentioned that the integration with Jira is only available for cloud, which may limit its usability for certain users who prefer other deployment options. 

Complex Community Division Feature: Users have reported that effectively using the community division feature in AllAnswered can be difficult and may require a learning curve to fully understand its functionality.

AllAnswered has proven to be a highly useful solution for users seeking a centralized platform for managing and storing documents. Its ability to eliminate the need to search through multiple platforms like Sharepoint and network drives has been greatly appreciated by users. The software provides increased visibility, enabling teams to quickly find the information they need, with the confidence that it is up to date. 

Additionally, AllAnswered serves as an effective centralized wiki knowledge base, facilitating easy sharing of knowledge across departments and ensuring access to information at any time. Users have found the process of setting up and adding documents through the wiki tool to be incredibly user-friendly. Asking questions and receiving answers within their groups has further improved collaboration, as users can later retrieve this valuable information quickly through a search.

The prompt and efficient customer service provided by AllAnswered has received high praise from users who have not encountered any issues with the software. In comparison to previous knowledge base systems, customers have found AllAnswered to be a reliable source for solving commissioning-related problems faced by teams worldwide. After using AllAnswered for over six months, customers express their satisfaction and happiness with the software, highlighting its positive impact on their workflow efficiency and knowledge management processes.

Basic

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AllAnswered

Document management systems (DMS) encompass a set of capabilities for storing, sharing, and converting documents and files in a way that reduces dependence upon, or eliminates entirely, hardware and paper document generation and storage. Central to document management is imaging, file type conversion, versioning, and metadata management with document editing and access controls. Document management type features might also be contained in an enterprise content management (ECM) system or a digital asset management (DAM) system.

Document Management

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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AllAnswered

Overview

What is AllAnswered?