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Allstream Unified Communications (UC)

Score10 out of 10

6 Reviews and Ratings

What is Allstream Unified Communications (UC)?

Allstream Unified Communications (UC) is a suite of enterprise communication and collaboration tools, including VoIP service, IM / Chat, call recording, contact center support and business analytics. Allstream UC is available on-premise or on cloud.

Categories & Use Cases

Allstream Unified Communications (UC) Key Features

Learn about the best (and worst!) features Allstream Unified Communications (UC) has to offer, as determined by TrustRadius' reviewers.
Based on 6 ratings of Allstream Unified Communications (UC)'s features
View all Allstream Unified Communications (UC) features

Top Performing Features

  • High quality audio

    High quality audio connection is consistently available, with few or no interruptions.

    Category average: 8.9

  • High quality video

    High quality video connection is consistently available, with few or no interruptions.

    Category average: 8.8

  • Desktop sharing

    Presenters can remotely share a view of their desktop with attendees.

    Category average: 9.2

Areas for Improvement

  • Team messaging

    Team members can send each other messages.

    Category average: 8.7

  • Team document sharing

    Documents can be shared with other team members.

    Category average: 8.5

  • Call and meeting analytics

    Analytics and reporting are available about both calls and meetings.

    Category average: 8.4

Allstream Unified Communications (UC) Reviews

What users are saying about Allstream Unified Communications (UC).
View all Allstream Unified Communications (UC) reviews

Allstream Unified Communications UC is a Friendly and Comprehensive Communications Platform

Incentivized
Dario Milli Manghina
Java Software Developer in Information Technology at EstiaTech - Passion for Technology (11-50 employees)

Use Cases and Deployment Scope

This centralized communications platform is valuable to our company because it streamlines our operations. With Allstream Unified Communications (UC), our team members can communicate smoothly through messages, calls, and video conferencing. It is a comprehensive communication platform with a dependable, accessible customer support team. Allstream Unified Communications (UC) is user-friendly, and its capabilities are exceptional.

Pros

  • Allstream Unified Communications (UC) has comprehensive features that streamline communication in our company.
  • Allstream Unified Communications (UC) improves collaboration in our company.
  • It offers a consistent communications experience to everyone on our company.

Cons

  • Allstream Unified Communications (UC)'s interface is less intuitive.
  • Allstream Unified Communications (UC)'s mobile app is less consistent.

Return on Investment

  • We achieve collaboration in our company and unity when using Allstream Unified Communications (UC).
  • Allstream Unified Communications (UC) enhances employee-to-employee communication.
  • Allstream Unified Communications (UC) helps us achieve a flexible workforce.

Usability

Other Software Used

Avaya Unified Communications, Zoho Campaigns, Celonis, RingCentral Contact Center