TrustRadius Insights
Users of Amadeus Cloud Property Management software have found it to be a reliable tool for solving several business problems related to …
Overview
What is Amadeus Cloud Property Management?
Global IT company Amadeus offers their PMS system, the Amadeus Property Management platform, a cloud-based hotel management system oriented towards the needs of larger multi-site hotel chains.
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What is Amadeus Cloud Property Management?
Global IT company Amadeus offers their PMS system, the Amadeus Property Management platform, a cloud-based hotel management system oriented towards the needs of larger multi-site hotel chains.
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Product Details
- About
- Tech Details
What is Amadeus Cloud Property Management?
Amadeus Cloud Property Management Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users of Amadeus Cloud Property Management software have found it to be a reliable tool for solving several business problems related to property management. The software's connectivity with other providers, preferred partners, and booking channels provides users with an efficient way to handle reservations, ensuring that guests are always accommodated efficiently. The quick-book feature has also proven useful for last-minute bookings, making it easy to book hotels for overnight stays on short notice.
Additionally, the software has facilitated the handling of guest issues and daily work recorded on a computer, allowing properties to solve guest queries more effectively. The direct request feature for housekeeping services has also enabled users to manage assets and schedule maintenance with ease, ensuring that properties are well-maintained. The software's inventory management capability is another important use case that ensures properties always have the necessary supplies. Finally, the ability of the software to manage billing and payments has simplified financial transactions for properties. Overall, Amadeus Cloud Property Management software is a mature system that simplifies property management processes while enhancing overall service delivery.
Granular view of guest facilities: Multiple reviewers have praised the granular view of guest facilities provided by Amadeus Cloud Property Management. Users found it easy to manage content in real-time for different points-of-sale, increasing efficiency and convenience.
Seamless integration with airline tickets: Many reviewers appreciated the seamless integration of Amadeus Cloud Property Management with airline tickets. This feature allowed users to book hotels right in line with their clients' flights, saving time and ensuring accuracy.
User-friendly interface: Several users noted that Amadeus Cloud Property Management was user-friendly and easy to use. They found it simple to create proposals, pull information for email blasts, and communicate with different departments. This aspect of the software saved users a lot of time and effort while enhancing their business prospects.
License Fees: Some users have found the software to be a financial burden because of the license fees that are required.
Lack of Multi-tenancy: According to some reviewers, Amadeus Cloud Property Management does not offer multi-tenancy, which can make it challenging for certain users.
Communication with Support Team: The timezone difference has been noted as an issue by some customers when trying to communicate with the support team.