Related Quote from Héctor Morán Blázquez
goals of impriving the customer experience and reducing the call center cost. … whatsapp contacts automated CSAT, CES and NPS achieved Overall call center cost reduced
Amazon Connect has 7 pricing edition(s), from $0 to $0.04. A free trial of Amazon Connect is also available. Look at different pricing editions below and read more information about the product here to see which one is right for you.
Customer Profiles$0.0025Cloud per profile/per month | Chat$0Cloud per message | Contact Lens (5 million+ monthly minutes)$0.0125Cloud per minute | Contact Lens (first 5 million monthly minutes)$0.015Cloud per minute |
Voice$0.02Cloud per minute | Voice ID$0.025Cloud per transaction | Tasks$0.04Cloud per task |
For the latest information on pricing, visit https://aws.amazon.com/connect/pricing