Name: Amdocs Digital Brands Suite
Author: Amdocs

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Development

School Management

Education

Business Intelligence (BI)

Collaboration

Enterprise

Accounting

Accounts Payable

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

Employee Recognition

HR Management

Payroll

Talent Intelligence

Talent Management

Video Interview

Workforce Analytics

Workforce Management

Human Resources

3D Printing

Cloud Storage

Code Review

Continuous Delivery

Data Collaboration

Data Fabric

Fraud Detection

IT Professional Services

Integration Platform as a Service (iPaaS)

Internet Performance Monitoring

Network Monitoring

Network Performance Monitoring

Network Simulation

Office Migration and Repair

Operating Systems

Release Management

SOA Application Gateways

SOA Governance

Server Management

Software-Defined WAN

Time Series Databases

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Contest Management

Domain Registration Services

Email Marketing

Email Testing

Enterprise Marketing Management

Market Intelligence

Marketing Automation

Native Advertising

Press Release Management

Search Engine Marketing (SEM)

Social Media Management

Survey & Forms Building

Video Marketing

Web Analytics

Wholesale Marketplace

Marketing

Project Management

Wireframing

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Product Configuration

Social Commerce

Sales

Secure Access Service Edge (SASE)

Security Orchestration, Automation and Response (SOAR)

Security

Chiropractic

Computer-Aided Design (CAD)

Construction Workforce Management

Nonprofit CRM

Nonprofit Fundraising

Roofing

Vertical-Specific

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The Amdocs Digital Brands Suite is a solution designed to transform business operations in the telecommunications, financial services, and utilities industries. According to the vendor, this suite empowers businesses of all sizes to drive growth, manage customer journeys, and monetize the entire customer lifecycle. With advanced AI capabilities and a range of services, including digital care and commerce, subscription management, event-based monetization, and API monetization, the Amdocs Digital Brands Suite aims to enhance the customer experience and maximize revenue opportunities.

## Key Features

**Digital care & commerce with mobile & web apps**: The Amdocs Digital Brands Suite provides businesses with mobile and web applications for digital care and commerce. These apps aim to facilitate customer support, transactions, and real-time engagement, enhancing the overall customer experience.

**Centralized self-serve business catalog**: The suite offers a centralized self-serve business catalog, allowing businesses to efficiently manage and maintain their product and service offerings in one place. This catalog streamlines the process of updating, modifying, and adding new offerings, ensuring accuracy and consistency across all customer touchpoints.

**Subscription management and real-time 5G charging**: The suite includes subscription management capabilities to help businesses effectively manage customer subscriptions. It also supports real-time 5G charging, enabling dynamic and responsive monetization of services. This feature ensures accurate billing and charging, enhancing revenue management and customer satisfaction.

**Event-based monetization**: The Amdocs Digital Brands Suite offers event-based monetization capabilities, enabling businesses to capitalize on customer interactions or specific triggers to monetize their services. This feature creates opportunities for targeted offers and promotions based on customer behavior, increasing revenue potential.

**API monetization**: Businesses can monetize their APIs by offering them to external partners and developers through the suite's API monetization capabilities. This feature enables businesses to generate additional revenue streams by leveraging their APIs as valuable assets.

**Consumer & business digital care**: The suite provides digital care capabilities for both consumers and businesses. It offers self-service options, such as FAQs and knowledge bases, empowering customers to find answers to their queries. Businesses can also provide personalized support and assistance through digital channels, enhancing customer satisfaction and loyalty.

**Partner monetization**: The Amdocs Digital Brands Suite includes partner monetization capabilities, allowing businesses to collaborate with partners and monetize their joint offerings. This feature expands revenue opportunities by leveraging partnerships and creating value-added services.

Amdocs Digital Brands Suite is a SaaS solution that’s pre-built with all the business processes needed to create, capture and monetize any customer moment. The suite helps users deliver care, commerce, ordering  and monetization capabilities.

Amdocs Digital Brands Suite

OSS/BSS stands for Operations Support / Business Support Systems, platforms that aid telecommunications service providers in managing networks and the service order experience for customers, with functions from service provisioning, network configuration, fault management,  inventory management, and order management.

OSS/BSS (Operations Support/Business Support)

Amdocs

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OSS/BSS (Operations Support/Business Support) Systems

Amdocs Digital Brands Suite

Overview

What is Amdocs Digital Brands Suite?