Amptel Dialer

The Amptel Dialer is a voice broadcast and predictive dialer developed by AmpTel. According to the vendor, this product aims to streamline communication processes for call centers, telemarketing companies, customer service departments, political campaigns, and market research firms. It offers features such as:

Voice Broadcasting: Deliver messages to clients quickly and affordably with personalized call experiences using text-to-speech personalization and IVR capability. The Amptel Dialer allows you to send alerts, surveys, reminders, and any message efficiently. It also provides features like voicemail messages, live transfers, and real-time reporting.

Predictive Dialer: Increase productivity by over 400% with the efficient and affordable predictive dialer feature. Contact clients for reminders, announcements, surveys, re-orders, and leave messages. The built-in CRM ensures a personal touch while increasing contacts. Adjust the speed for dialing calls per agent, schedule call backs for reminders, and send custom emails with customer information.

Custom Development: The Amptel Dialer can be built and customized to meet specific business needs. Set call schedules for specific times and dates, adjust dialing speed per hour or per available agent, and create custom messages with human-sounding text-to-speech (TTS). Enjoy flexibility with adjustable Caller ID display, live party messages for live answers, and API integration with software companies.

Adjustable Speed: Increase or decrease the dialing speed per agent to optimize productivity and efficiency. The Amptel Dialer allows you to adjust the speed according to your business requirements, ensuring a smooth and streamlined calling process.

Call Back Schedule: Never miss an important reminder or follow-up call with the call back schedule feature. Set specific dates and times for the Amptel Dialer to automatically dial clients, ensuring timely communication and reducing the chances of missed opportunities.

Adjustable Caller ID Display: Customize the Caller ID display for each call to enhance the personalization of your communication. Whether you want to display a specific phone number or a personalized company name, the Amptel Dialer allows you to tailor the Caller ID information according to your preferences.

Live Party Dialer: Gain instant access to contact information and data with the live party dialer feature. When a call is answered, the Amptel Dialer provides real-time access to relevant customer details, enabling agents to provide personalized and efficient service.

Time Zone Restriction: Avoid calling clients during inconvenient hours by setting time zone restrictions. The Amptel Dialer allows you to specify the time frames in which calls can be made, ensuring that your communication efforts are respectful and well-timed.

Custom Voicemail Messages: Leave a lasting impression with customized voicemail messages. The Amptel Dialer enables you to create personalized voicemail recordings for answering machines, allowing you to deliver your message in a professional and engaging manner.

Custom Reports: Gain valuable insights into your communication efforts with custom reports. The Amptel Dialer offers the option to generate customized reports upon request, providing you with comprehensive data and analytics to optimize your strategies and improve performance.