AMR Printer Management

AMR Printer Management is a software solution designed to remotely manage and monitor printers, collect meter readings for billing purposes, manage toner levels, and provide proactive maintenance services. According to the vendor, this solution is aimed at small to large companies and caters to the needs of IT managers, office managers, managed print service providers, printer resellers, and printing and imaging companies. With its user-friendly interface and range of features, AMR Printer Management aims to streamline printer management processes and enhance productivity across various industries.

Key Features

Meter Reading / Billing: According to the vendor, the software allows for the automatic collection of meter readings from all printers, which can be synchronized with the ERP system for automated billing.

Toner Management: The vendor states that the software provides low toner alerts and facilitates the conversion of alerts into orders, ensuring timely delivery of toner while optimizing freight costs.

Proactive Maintenance Service: The software enables the management of automatic maintenance alarms and customer tickets simultaneously, aiming to keep printers running smoothly and improve service efficiency.

Integration with your ERP: The vendor claims that the software seamlessly synchronizes printer data, including meter readings, toner levels, and service alarms, with ERP or billing software, allowing for streamlined workflow integration.

Communications: According to the vendor, the software offers various infrastructure and communication alternatives to ensure reliability, safety, and usability.

AMR Secure: The software allows for the monitoring of printers in closed environments, such as banking or hospitals, aiming to ensure data security.

Email Data Transfer: The vendor states that the software enables the transfer of data only via email, providing enhanced data protection for customers concerned about external attacks.

Ticket Opening via QR Code: According to the vendor, clients can open a ticket by scanning a QR code, eliminating the need for a username and password and simplifying the process.

Office Automation / Integration: The software offers integration with popular applications such as Dropbox, Gmail, Telegram, antmyERP, ADV erp, and Zoho desk, aiming to enhance office automation and productivity.

API's: According to the vendor, the software provides APIs that allow for the connection of third-party apps with AMR, enabling access to real-time printer data and seamless integration with other software systems.