Overview
What is Analytic Call Tracking?
Analytic Call Tracking is a call tracking software with features such as real-time call statistics, call recording, and mobile availability.
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Product Details
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What is Analytic Call Tracking?
Analytic Call Tracking Video
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Analytic Call Tracking is a software that solves several critical business problems. It allows businesses to track leads and assess ROI on lead generation campaigns. Users can record incoming and outgoing calls for training, verification, and legal purposes, without the need for taking real-time notes. The software offers a non-programming buffer between users and Twilio functionality.
Analytic Call Tracking provides an excellent way to establish or firm up a business's presence in search results by recording numbers, call lengths, and prompts entered by users. This feature pairs nicely with SEO programs to optimize Google searches. Additionally, it enables businesses with no presence in some markets to track leads better and measure the performance of various campaigns using a call tracking number.
Users can make outgoing calls from their mobile phones using their tracking number while still being able to record calls. The software offers basic features such as purchasing, provisioning new phone numbers, and business account management along with additional features with upgrades like enhanced capabilities. In conclusion, Analytic Call Tracking is an effective tool that solves significant business problems by empowering businesses to track leads effectively, increase their presence in search results, and assess the ROI of lead generation campaigns.
Easy to use: Reviewers have consistently praised Analytic Call Tracking for its ease of use. Multiple users have stated that the software is straightforward and simple, with an intuitive interface that makes it easy to find all the advanced options for calls and SMS.
Excellent reporting feature: Many reviewers have cited the reporting feature as a standout aspect of Analytic Call Tracking. Customers appreciate how these reports allow them to generate insights into call metrics almost instantly, providing information such as graphed calls during a set time frame, individual calls by number, location, time of call, and length of call.
Seamless integration with Twilio services: Several reviewers have noted how well Analytic Call Tracking integrates with Twilio services. Users found this integration seamless and appreciated how it allowed them to deploy a unique tracking number in minutes at a fraction of the price. The ability to act as a virtual PBX helped customers measure ROI from various online marketing campaigns.
Limited Customization: Several users have stated that the software is limited in terms of customization, making it difficult to tailor it to their specific needs.
Poor Interface Design: Many reviewers have criticized the interface design as basic and confusing, making it difficult for them to navigate through the software.
Slow Help Desk Response Time: Some users have expressed dissatisfaction with the slow response time from the Help Desk, which can take up to 72 hours to receive a response.