TrustRadius: an HG Insights company

What is Apdated?

Apdated’s application offers a businesses a way to communicate with their customers. By automating progress updates, Apdated ensures that customers are informed and engaged without any extra effort from a customer support team. With features like personalized notifications, real-time automatic updates, and a library of industry-specific templates, Apdated aims to make it easy to keep customers in the loop. Customers can view an end-to-end dashboard that shows all tracked activities with due dates, where completed tasks are marked in green and in-progress or incomplete tasks in grey. This transparency and efficiency enhance customer satisfaction and trust.

Media

the customer view of an insurance claim process, showing: 
completed activities
current status
remaining steps