Name: AppLink
Rating: 8 (1 reviews)
Author: AppLink

Help Desk

Kiosk

Web and Video Conferencing

Customer Support

AI Code Generation

Automation Testing

Beta Testing

Feature Management

Development

Virtual Classroom

Education

AI Document Creation

Business Intelligence (BI)

Collaboration

Demand Planning

Internal Communications

Knowledge Management

Quality Management

Supply Chain Visibility

Whistleblowing

Enterprise

Accounting

Cash Flow Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

HR Management

Payroll

Talent Intelligence

Talent Management

Video Interview

Workforce Analytics

Workforce Management

eLearning Content

Human Resources

Blockchain-as-a-Service (BaaS)

Business Process Automation

Cloud Data Warehouse

Cloud Storage

Data Integration

Data Replication

Database-as-a-Service (DBaaS)

Embedded Database

Encryption Key Management

Fraud Detection

IT Alert Management

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

OpenStack Cloud

Scale-Out Storage

Test Management

User Activity Monitoring

Value Stream Management

WAN Optimization

Web Content Filtering

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Enterprise Marketing Management

Grant Management Software

Livestream

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Auction Software

Customer Relationship Management (CRM)

Sales Consulting

Sales Incentive Compensation Management

Sales Training

Sales

Agriculture

Inventory Management

Last Mile Delivery

Military and Defense

Online Ordering

Shipping

Vertical-Specific

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CLIP (CLosed Loop Incident Process) by AppLink GmbH is an IT process automation solution designed for ITOM and ITSM professionals. According to the vendor, it caters to Fortune 500 companies worldwide, providing bi-directional synchronization between ITOM and ITSM solutions. With its easily customizable, preconfigured workflows, CLIP is said to be ideal for IT administrators, incident and event management teams, and ITIL practitioners. This software aims to streamline incident processes, enhance data accuracy, and improve efficiency for a wide range of industries.

## Key Features

**Bi-directional synchronization**: According to the vendor, CLIP enables bi-directional synchronization of incidents and events between ITOM and ITSM solutions, aiming to ensure accurate and up-to-date information.

**Standard workflows implemented in hours**: The vendor claims that CLIP provides preconfigured workflows that can be activated and running within hours, eliminating the need for custom workflow design and reducing the learning curve.

**Easily customizable, preconfigured workflows**: The vendor states that users can easily adapt field value assignments, mappings, and transformation rules through CLIP's web-based user interface, allowing for customization to fit specific environment and process requirements.

**Attachment, Suppression, and Replication**: CLIP allows for attaching events to existing incidents, suppressing incident creation, or creating multiple incidents for a single event in different target systems, aiming to provide a flexible and efficient incident management process.

**Data Enrichment**: According to the vendor, CLIP enables the use of external data sources like spreadsheets, SQL databases, or CSV files during rule processing, aiming to enhance decision-making by leveraging existing data for assignment or priority evaluation.

**Stateful, rule-based transactions**: With access to current and historical attribute values, CLIP allows the creation of intelligent rules for auto-assignment or auto-closure based on the history of attribute values, without the need to access integrated systems, according to the vendor.

**Proven, certified, and supported**: The vendor claims that CLIP is a certified and supported solution with a track record of serving dozens of Fortune 500 companies worldwide, aiming to ensure reliability and effectiveness.

**Highly available**: According to the vendor, CLIP offers a cluster option that ensures high availability and zero downtime, supporting active/active or active/passive modes for uninterrupted automation processes.

Professional Subscription

Business

Team

AppLink

Workflow

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